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      Recherches associées: Avis sur Businessolver | Offres d’emploi chez Businessolver | Salaires chez Businessolver | Avantages sociaux chez Businessolver
      Entretiens chez BusinessolverEntretiens d’embauche pour Client Operations Lead chez BusinessolverEntretien chez Businessolver


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      Entretien pour Client Operations Lead

      23 févr. 2018
      Candidat à l'entretien anonyme
      Chicago, IL

      Autres retours d’entretien d’embauche pour un poste comme Client Operations Lead chez Businessolver

      Entretien pour Client Operations Lead

      24 avr. 2019
      Candidat à l'entretien anonyme
      Des Moines, IA
      Aucune offre
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Businessolver (Chicago, IL) en févr. 2018

      Entretien

      This interview process was very frustrating and I’m still not sure what exactly happened. I started by submitting a video interview, as requested by the recruiter. I thought this was a bit of a weird technique since it was one-sided, but I went with it. A week or so later I was contacted to set up a phone interview. The phone interview was a typical phone interview where the recruiter asked me questions, told me about the role and the company, etc. Almost four weeks went by and I heard nothing, despite the recruiter saying they would be in touch within a week. I got an email from a different recruiter trying to schedule another call. I politely declined. I got an email and voicemail from yet another recruiter asking me to reconsider. I guess there had been a lot of turnover and things had fallen through the cracks. He said it was the final step in the process and that if it went well, he already had an offer letter typed up ready to go. I figured a conversation couldn’t hurt and decided to schedule the call. The call was terrible. It was the second time I had interviewed and spoken with this VP and she asked me all the same questions, forgot we had talked, was under the assumption I had talked to many other people in the organization and mentioned there were a few steps left in the interview process and she wasn’t sure if I was even qualified because she hadn’t had time to evaluate my resume. The call was supposed to be an hour and it wasn’t even 15 minutes. I reached out to the recruiter to find out where the huge disconnect was. At this point, I was really frustrated and felt like my time was being wasted. After a few days of him mentioning he was working on getting to the bottom of things and then hearing nothing, I sent him an email that I was no longer interested and not to waste his time. What a disappointment - seemed like a great company, but with such a trainwreck of an interview process, I could never convince myself to commit to working for them.

      Questions d'entretien [1]

      Question 1

      what do you do for fun?
      Répondre à cette question
      10
      avatar
      Réponse de Businessolver
      8y
      We sincerely apologize for the negative experience that you had. What I can assure you is that we have made very recent changes that have already greatly improved the candidate experience for this area of the business. Recruiting strong talent, and handling hiring in a respectful & efficient manner, is a priority for Businessolver and something we are investing in as a company. I would invite you to give us another opportunity in the future to prove ourselves as an employer of choice as well as a company that is quickly growing due to our strong product and customer focus.
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 4 semaines. J'ai passé un entretien chez Businessolver (Des Moines, IA) en avr. 2019

      Entretien

      After 2 lengthy personality tests, a phone interview and two online video interviews, I still needed to lead a mock conference call with a VP and do an onsite interview with my potential client almost 4 hours away from my house. When I balked at the latter, they ended the process with me. This process is overly lengthy and obtrusive for someone with almost 2 decades experience in outsourced HR.

      Questions d'entretien [1]

      Question 1

      Explain how you handled a difficult client.
      1 réponse
      10

      Entretien pour Client Operations Lead

      31 janv. 2019
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Businessolver en janv. 2019

      Entretien

      I received an email to set up a phone screen with one of their recruiters. The next day I got an email from the recruiter asking to reschedule, which was fine. Almost immediately after rescheduling the interview, I receive a form rejection email. This led me to believe that I was not longer being considered for the role, so I was surprised that on the day of the interview I receive a call from the recruiter. The recruiter tells me that I wasn't a fit for the position that I applied for, but they had another position in mind for me. I couldn't help but wonder why this wasn't communicated in a better way. My expectation would be that I would receive an email explaining that I'm being considered for a role outside of what I applied to, instead of sending a form letter of rejection. The position they wanted to interview me for was significantly under my experience, so I declined to interview for it. The interview process for this company is really disorganized. I remember being approached for an interview over a year ago and having the recruiter reschedule, then no show. I was really hoping they had improved, but alas they haven't.
      9