J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Brookstone (Raleigh, NC)
Entretien
I went into the store to see if the location was hiring. Upon finding out that it was, I applied online, and after giving a couple of follow-up calls, I was called in for an interview. The manager was an excellent interviewer and asked in-depth and thoughtful questions about my retail and customer service experience. If you are considered for the position, you will have a secondary interview with another store manager from the region.
Questions d'entretien [1]
Question 1
If you had a customer that had a complaint, how would you handle the situation?
J'ai postulé en ligne. J'ai passé un entretien chez Brookstone
Entretien
Mainly questions based on customer interactions and scenarios. Recommend wearing all black business attire. Be clean cut (facial hair and hair) no tattoos and piercings. Can be very awkward as well.
Questions d'entretien [1]
Question 1
Name a time where you had a bad experience with a customer and how did you handle it?
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Brookstone (Los Angeles, CA) en sept. 2017
Entretien
It was a very relaxed setting. I was asked a variety of questions based on different possible scenarios. Seemed pretty simple and straight forward. The manager was down to earth and took the time to listen to my answers while discussing ethics, management, and sales.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Brookstone (Houston, TX) en mai 2017
Entretien
Interview was a breeze. Found it to be really dumb though. Two interviews. First one with a first assistant manager and second one with the store manager. They ask you general retail questions and afterwards tell you if they’re interested that they’ll call you in about a week. They called me not even 15 min out of my interview.
Questions d'entretien [1]
Question 1
Tell me about a time you dealt with a stressful customer?
