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      Brilliant Earth

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      Entretiens chez Brilliant EarthEntretiens d’embauche pour Customer Experience Associate chez Brilliant EarthEntretien chez Brilliant Earth


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      Entretien pour Customer Experience Associate

      25 août 2016
      Candidat à l'entretien anonyme
      Los Angeles, CA

      Autres retours d’entretien d’embauche pour un poste comme Customer Experience Associate chez Brilliant Earth

      Entretien pour Customer Experience Associate

      11 déc. 2021
      Employé (anonyme)
      San Diego, CA
      Offre acceptée
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Brilliant Earth (Los Angeles, CA) en avr. 2016

      Entretien

      I applied and had a phone interview in two weeks. Then, I had to answer four essay questions and provide more general information. Two days later, I had one of the best interviews I had ever had in my professional career. They gave me earrings, and I felt as if the job was mine, contrary to similar experiences I have read about on here. I had another interview with HR and another with corporate. The latter did not go as well because their Skype software malfunctioned, which made the interviewers a bit frazzled, making me anxious. I pulled the interview off and was told in two days I was not a good fit. I do not understand why I had to put in 10+ hours from applying, interviews, essay questions and studying all the material, for them to decide after FOUR interviews that I am not a good fit. I have no qualms about putting in the effort or for being extra prepared but truly felt this company had no intentions of hiring me from the get-go because of similar experiences on this site. Due to the very similar negative experiences, I wonder if this company is not in the market to hire anyone but simply is gathering information about potential employees for a job that doesn't exist or, perhaps, they're just collecting information to see what they should be looking for in an employee in order to fit their "brand" or "culture". This entire process seems like a marketing strategy rather than a true hiring process, as strange as that sounds. It felt like a complete waste of time for both parties, especially considering the amount of interviews on this site resulting in no offer with similar experiences. Based on my experience with the employees when I interviewed in store, I'm glad I did not get the position. It seems as if not all of the employees are on the same page as far as professionalism goes and the culture the company attempts to perpetuate (dress code, communication skills, demeanor, attitude, respect). I am all for individuality but the experience made me hesitant to work there (regardless of the outcome) and made me no longer interested in their conflict-free product, as there are other conflict-free jewelry companies.

      Questions d'entretien [1]

      Question 1

      Very similar questions to others and scenario role-play
      Répondre à cette question
      5
      Expérience neutre
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Brilliant Earth (San Diego, CA) en mars 2021

      Entretien

      During the time of my interview, it was a very fast process from phone call, to Zoom meeting, to hire. They actually did reach out to the references I listed. The process couldn't have taken more than a couple weeks.

      Questions d'entretien [1]

      Question 1

      Standard questions, like "Describe a time when you handled "x" situation in the workplace.
      Répondre à cette question

      Entretien pour Customer Experience Associate

      24 févr. 2020
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative

      Candidature

      J'ai postulé via une autre source. J'ai passé un entretien chez Brilliant Earth

      Entretien

      Started off with a phone screening, then was invited for a zoom (online) interview where they ask you to take an assessment before. I submitted the assessment and then not even 30 minutes before the interview they canceled the zoom interview. Completely unprofessional in my mind, I have never had an experience like that before.

      Questions d'entretien [1]

      Question 1

      What do you know about Brilliant Earth
      Répondre à cette question

      Entretien pour Customer Experience Associate

      10 sept. 2022
      Employé (anonyme)
      Washington, DC
      Offre acceptée
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Brilliant Earth (Washington, DC) en janv. 2020

      Entretien

      3 phone interviews, 1 zoom interview. make sure you know about the company because that’s all they look for. they expect you to know their pillars of business & you have to do a mock sales pitch which is rly awkward lol.

      Questions d'entretien [1]

      Question 1

      Q: What stood out to you about brilliant earth? Q: What sets you apart from other candidates?
      Répondre à cette question