The process starts with an initial HR contact to complete a written test about customer service, followed by a written exchange about salary once the test is done, before the first interview. The HR contact changes mid-process without explanation, just before the interview. The interview itself starts several minutes late, the exchange remains cold and one-sided. It feels more like an interrogation than a conversation. Questions about company culture and job-related topics receive evasive answers. The only real answer given is that the company is "not toxic", which raises eyebrows. If you ask for transparency and explanation, you get the runaround. The rejection arrives in two separate emails four minutes apart, one automated and one personal, despite a prior agreement on salary and conditions. The wording of the rejection contrasts sharply with how the process actually unfolded.

At BlueLink, they really want to ensure that you have a general background of customer service and think of ways to retain customers. There are a lot of scenario-based questions, but they also want to ensure if you will be a great fit to the team.

Apply online - You'll get the email if the application is successful - Interview over Phone (Explanation with the company benefits & working conditions etc) - Zoom Interview with hiring manager & role Play