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      Entretiens chez BloombergEntretiens d’embauche pour Customer Support Representative chez BloombergEntretien chez Bloomberg


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      Entretien pour Customer Support Representative

      11 oct. 2024
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Bloomberg en sept. 2024

      Entretien

      30 minute call with HR; second interview; 30 minute interview with one team leader and one team member; final interview with Head of Customer Success. I have interviewed for this role on two occasions and the first time I had a great experience which in turn led me to apply for the role again. After the first process, I was very impressed with the people in the department and the values of Bloomberg as a company. The interviewers showed respect, professionalism and interest throughout the process. The second process was very different. The team leader made me feel unwelcome and didn't show any interest in my answer, which was clear both verbally and in his body language. I sensed that he was keen to get the process over with as quickly as possible. The disrespectful behaviour included constant interruptions, responding to my responses with comments such as 'this isn't relevant to us', appearing to fall asleep while I was talking and ending the call before I could finish with 'have a nice rest of your day'. I felt that I was immediately disqualified from the moment the interview started. Unfortunately, it really depends on who your interviewer is.

      Questions d'entretien [1]

      Question 1

      Why Bloomberg? Why this role? What do you know about Bloomberg and this role? Tell me about a time you have gone above and beyond in customer service. What are the most important aspects of customer service?
      Répondre à cette question
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Support Representative chez Bloomberg

      Entretien pour Customer Support Representative

      24 mai 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Bloomberg en avr. 2026

      Entretien

      I applied online, and they asked me to submit pre-recorded video-based answers: 5 questions in English and 1 in the language I selected. Then, after 3 weeks, I was selected for the in-person interview.

      Questions d'entretien [1]

      Question 1

      What was the best customer service you ever encountered, and would you do the same as what that customer support did if you were in the same situation?
      Répondre à cette question

      Entretien pour Customer Support Representative

      24 déc. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Bloomberg

      Entretien

      The interview process began with a informational interview with a HR recruiter. After the phone call, there was a 1 on 1 zoom interview with a manager where the interview was mostly behavioral and asked questions pertaining to your knowledge of the company.

      Questions d'entretien [1]

      Question 1

      What do you know about Bloomberg?
      Répondre à cette question

      Entretien pour Customer Support Representative

      5 oct. 2025
      Candidat à l'entretien anonyme
      Tokyo
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Bloomberg (Tokyo) en août 2025

      Entretien

      2 stage interview process, stage 1 was hirevue video interview and stage 2 was roleplay simulation as a client support rep, balancing calls and texts simultaneously. This was followed by in-person interview

      Questions d'entretien [6]

      Question 1

      Tell me about yourself please
      Répondre à cette question

      Question 2

      What can you tell me about Bloomberg, our products & services; and what led to your interest to apply to this company
      Répondre à cette question

      Question 3

      What do you think are the most important traits or characteristics to display when trying to deliver top notch customer service to a clients and an example of when you have utlized them in a customer service situation?
      Répondre à cette question

      Question 4

      Have you ever worked on something where it was crucial to be accurate? Tell us about the step you took to ensure there were no mistakes?
      Répondre à cette question

      Question 5

      How do you handle situations where team members have differing opinions or approaches in achieving a common goal? And provide an example that you successfully managed the situation. 
      Répondre à cette question

      Question 6

      Tell us about a time when you had to manage competing priorities within a limited amount of time. How did you address the situation and what was the outcome?
      Répondre à cette question
      3