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      Entretiens chez BloombergEntretiens d’embauche pour Customer Support Representative chez BloombergEntretien chez Bloomberg


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      Entretien pour Customer Support Representative

      13 juin 2020
      Candidat à l'entretien anonyme
      Londres, Angleterre
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Bloomberg (Londres, Angleterre) en mai 2020

      Entretien

      It was the most anticpitaed position but turned out to be the most disappoiting and a total waste of time. Applied on 01.05 for a starting date on 18.05, on 02.05 was asked to do a psychological behavioural mathematics assessment which come out with great result. Then heard nothing for days, so sent their recruitment an email which was ignored. On 11.05 then was sent a link to do a virtual interview responding to 9 questions with the last 3 in the second language I applied and it had to be done within 2 days. You would be responding to questions by speaking and looking into the camera and their system records them and you have 3 attempts to improve on your response wich should be a maximum of 1:30 mns for each question. Sent the recorded responses on 12.05 and then again heard nothing, so sent their recruitment an email which was also ignored. On 20.05 so two days after the job was supposed to start I received an email for the video interview (not in person due to Covid19). 26.05 had the interview on video, one interviewer refused to furn on his camera and said it will stay off the other interviewer was on video...was surprised by this lack of courtesy. First interviewer was 8 months in the job the other 18 months and on a project...I was not impressed to be honest. Interview was about my interest in the position and why I wanted to join and included 3 live scenarios, 2 verbal and one in writing. First interviewer came across unsecure and a patronizing. Then the shock to be told that the position is mainly being on the phone for the first 6 months so basically a call centre....pretty much killed any further interest....this was not clear in the job description. Interviewer was bragging about Bloomberg and how it is important to provide feedback automatically and that‘s what they do blablabla... Interview content was pretty much standard except the patronizing bit and signs of hardcore micro management which was annoying. 2 days later received rejection without feedback so asked for feedback as they were bragging about it...that was over 2 weeks ago...also that email was ignored!!! Total waste of my time and effort thinking it was a good company to go for.

      Questions d'entretien [12]

      Question 1

      Why Bloomberg
      Répondre à cette question

      Question 2

      What do you know about Bloomberg
      Répondre à cette question

      Question 3

      What do you know about the position
      Répondre à cette question

      Question 4

      What is excellent customer service and good customer service
      Répondre à cette question

      Question 5

      What interests you in technical support
      Répondre à cette question

      Question 6

      Most important skills for platinum customer support
      Répondre à cette question

      Question 7

      How do you manage multitasking
      Répondre à cette question

      Question 8

      Gibe an example where you adapted to a customer and where you have dealt with an irate customer
      Répondre à cette question

      Question 9

      Live Scenario of an over the top angry customer
      Répondre à cette question

      Question 10

      Live scenario of a demanding but friendly customer
      Répondre à cette question

      Question 11

      What have you changed in a previous job
      Répondre à cette question

      Question 12

      Tell me about yourself
      Répondre à cette question
      11

      Autres retours d’entretien d’embauche pour un poste comme Customer Support Representative chez Bloomberg

      Entretien pour Customer Support Representative

      24 mai 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Bloomberg en avr. 2026

      Entretien

      I applied online, and they asked me to submit pre-recorded video-based answers: 5 questions in English and 1 in the language I selected. Then, after 3 weeks, I was selected for the in-person interview.

      Questions d'entretien [1]

      Question 1

      What was the best customer service you ever encountered, and would you do the same as what that customer support did if you were in the same situation?
      Répondre à cette question

      Entretien pour Customer Support Representative

      24 déc. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Bloomberg

      Entretien

      The interview process began with a informational interview with a HR recruiter. After the phone call, there was a 1 on 1 zoom interview with a manager where the interview was mostly behavioral and asked questions pertaining to your knowledge of the company.

      Questions d'entretien [1]

      Question 1

      What do you know about Bloomberg?
      Répondre à cette question

      Entretien pour Customer Support Representative

      5 oct. 2025
      Candidat à l'entretien anonyme
      Tokyo
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Bloomberg (Tokyo) en août 2025

      Entretien

      2 stage interview process, stage 1 was hirevue video interview and stage 2 was roleplay simulation as a client support rep, balancing calls and texts simultaneously. This was followed by in-person interview

      Questions d'entretien [6]

      Question 1

      Tell me about yourself please
      Répondre à cette question

      Question 2

      What can you tell me about Bloomberg, our products & services; and what led to your interest to apply to this company
      Répondre à cette question

      Question 3

      What do you think are the most important traits or characteristics to display when trying to deliver top notch customer service to a clients and an example of when you have utlized them in a customer service situation?
      Répondre à cette question

      Question 4

      Have you ever worked on something where it was crucial to be accurate? Tell us about the step you took to ensure there were no mistakes?
      Répondre à cette question

      Question 5

      How do you handle situations where team members have differing opinions or approaches in achieving a common goal? And provide an example that you successfully managed the situation. 
      Répondre à cette question

      Question 6

      Tell us about a time when you had to manage competing priorities within a limited amount of time. How did you address the situation and what was the outcome?
      Répondre à cette question
      3