The interview process itself was straight forward enough. After submitting my application online I was contacted by a representative from HR for a phone interview. A couple days later HR contacted me again to schedule an interview with a department manager & regional manager. The interview with management was average - we discussed my work experience, why I had applied for the role, etc. and answered questions that I had about the role/company.

I applied in early January and didn’t hear anything until early February. Once I got the email about setting up a phone screen with a recruiter, I passed through and had a timed assessment to complete within 24 hours. You have a written portion where you are given scenarios and have to write an email. There’s a regular comprehension timed portion and a personality part. I heard back the next day that I had been moved forward to the formal interview. I met with two people on Zoom, one was a member of the processing team and the other was a recruiter. They were great to talk to, it felt more like a conversation than an interview. I was told I’d hear back within four days and was offered the position about 3 days later. I accepted and am so excited to start with Better! I know it’s a longer process than most jobs, but it makes sense with how much they’re investing into each employee. Be yourself and make sure to read into the company/prep for the interview so that you don’t feel too stressed/anxious for it. Questions are pretty usual situational/behavioral ones. Also make sure to prep questions to ask!