They first call you for a 15 minute phone interview asking you normal yes or no questions. Then they'll ask you the regular, "why do you wanna work for us?" After that they'll schedule you an interview with a store manager usually there's about 5 store managers. Then if you pass the first interview you'll be scheduled an interview with the general manager. The most important question that can determine your hire meant is, "if you saw and employee steal a dollar what would you do?" If you say let it slide they won't hire you. They'll even ask, "what about a penny or something less than a dollar?" Still reply with, I would tell managment or something similar.