J'ai postulé en personne. Le processus a pris 1 semaine. J'ai passé un entretien chez BT Group (Belfast City Centre, Northern Ireland) en nov. 2023
Entretien
The interview super easy, I was asked about previous experience and how that would help me in my role. We also did a bit of role playing which was reading off a card they give you.
Questions d'entretien [1]
Question 1
How I had handled upset customers in previous roles.
Smooth first interview, typical HR questions. Questions were related to my background and previous job, mostly. Some language assessment as well. They also asked about my strengths, weaknesses, and how I handle challenges, while maintaining a friendly tone that made the conversation feel comfortable and engaging throughout the interview process overall.
J'ai passé un entretien chez BT Group (Glasgow, Écosse)
Entretien
Quick application process and friendly interview. I was pleased with the process although I did not receive an offer. I believe they would like someone who has at least 2-3 years customer service experience.
Questions d'entretien [1]
Question 1
Can you please describe a time when you met a deadline?
J'ai passé un entretien chez BT Group (Belfast, Irlande du Nord)
Entretien
Joke of a place. Management is seriously lacking empathy and communication skills. Very poor display overall. You’re only a number to these type of companies. Not acceptable in 2026. In Prison you’re treated better
Questions d'entretien [1]
Question 1
Tell em about a time you worked together as a team