1.)Applied online. Three weeks later had an online simulation ( Tip: write notes very quickly, they dont let you go back and they'll test you on it) + about 20 behavioral questions. 2) 40 minute interview. One on one. She was very punctual. Went over my cv then asked told me more about the training. She switched from English to French throughout the interview because I said I was bilingual, which is the norm here in Montreal.