Be prepared to answer SAR questions. These questions ask you about a situation, the action you took and the result. Questions are asked to determine if you follow the ideals of the Perfect Client Experience. Are you -Reliable, Responsive, Empathetic and Competent. The interview process is as follows: Fill out job profile online, get a call from HR, come in for interview, wait about a week for an offer letter, accept the offer letter (no negotiation) and do drug screen and background check.

Initial contact by Recruiter for telephone interview. Asked general questions about minimum skills for position. After successfully completion of the skills assessment, a subsequent in-person interview with hiring manager. Overall process very lengthy.