J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez B&Q (Londres, Angleterre) en mai 2013
Entretien
Online application, including role specific questions and separate online suitability assessment. Interview arranged over the phone. Interview in store by store manager and HR specialist. Pretty standard retail focussed questioning (customer focussed, what is satisfaction, how would you deliver customer satisfaction etc), Usual questioning regarding experience and evidence to demonstrate how you've taken responsibility or delivered customer satisfaction. Shop floor walk around followed with opportunity to chat and explore options and possible career avenues.
Questions d'entretien [1]
Question 1
Name an organisation from which you've received great service and explain why you thought that they had delivered.
Informal chat, list of questions and very friendly. I felt at ease instantly as the guy was very welcoming. A few situation questions were asked and nothing too difficult, have these prepared and you will be fine.
Questions d'entretien [1]
Question 1
Tell me about yourself
A time we you had a conflict and how it was resolved
J'ai postulé en personne. J'ai passé un entretien chez B&Q (Leyton, England) en mars 2026
Entretien
Was quite a smooth and quick interview. A few questions asked such as what do you do in your free time, how would you deal with collegues you don't get along with and so on. Allowed me to ask questions at the end and kept me updated within 2 weeks.
Questions d'entretien [1]
Question 1
Give us a time when you worked with a collegue you didn't get along and does what they want?
J'ai postulé en ligne. J'ai passé un entretien chez B&Q en janv. 2026
Entretien
45-minute one-to-one interview. I was interviewed by the duty manager. Asked about myself, previous experiences and a few behavioural interview questions. For example, tell me about a time you worked as a team. Tell me about a time you had a conflict and how you resolved it. Tell me a time you worked in a high-pressure situation.
Questions d'entretien [1]
Question 1
Tell me about a time you worked as a team
Tell me about a time you had a conflict and how you resolved it
Tell me a time you worked in a high-pressure situation.