I applied online for "Desk agent" job post (Misleading announce; instead of Rental Agent, Customer Service Agent). 3 steps interview: first phone interview with Madrid HQ Human resources, second sales skills test online and third,after 2 weeks, personal interview with Area Manager, Office Manager and Op.Manager. The first 2 steps are useless if you are not a friend or family with local managers. Instead of focusing in experience, recommendations, results and proved skills, the decision was taken for strictly personal opinion and were chosen candidates with less qualification and poor background. I wonder if HQ agree with this hiring strategy or if they know it?

It was pretty relaxed . The hiring manager was a laid back guy. Just basic questions. At the end , I asked him if there's anything else I could answer that could help him make a decision . He replied, no I don't need anything else. You got the job if you want it of course.