J'ai passé un entretien chez Asurion (Phoenix, AZ)
Entretien
Interview process was really straight forward and very comfortable. Questions were just scenarios just to check how your problem solving skills are. Interviewer made it easy to not make it an awkward moment.
Questions d'entretien [1]
Question 1
Tell me a time when you ran into a problem and how did you solve the issue?
J'ai passé un entretien chez Asurion (Phoenix, AZ)
Entretien
The interview process for the customer service position started with a phone screening where they asked about my availability, background, and basic customer service experience. After that, I was invited for an in-person (or virtual) interview with the hiring manager. During the interview, they asked behavioral questions like how I handle difficult customers, how I stay calm under pressure, and how I work as part of a team. They also gave a few scenarios and asked how I would respond. The whole process was straightforward and focused on communication skills, patience, and problem-solving. I heard back shortly after with next steps.
J'ai postulé via un recruteur. Le processus a pris 3 jours. J'ai passé un entretien chez Asurion (Houston, TX) en févr. 2025
Entretien
The entire process was a virtual process. They simple questions about your availability and then took a short assessment. Once you completed that then you had and interview with a recruiter.
Questions d'entretien [1]
Question 1
Give me a time when you had to upsell in previous job?
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Asurion (Bogotá, ) en août 2024
Entretien
It was an easy interview, they ask for experience details and then a little sales role-play. The interviewer was pretty cool, they ask also for the way you handle calls and sales management tools.