A group of people at first, then singled out with an interviewer to answer questions and do a concise mock call. Pretty good, quick, and smooth if you ask me. Customer service and sales experience/skills help.
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Asurion (Phoenix, AZ) en août 2013
Entretien
The interview process really consists of asking questions pertaining to call center and technical experience. Your typical how many years, what systems do you know, how do or did you handle some difficult customer. Your typical interview processes. This may have changed since the company has hired on numerous new management to conduct interviews.
Questions d'entretien [1]
Question 1
Really no difficult questions, but as with any interview you should maintain a positive tone and never speak negatively about previous experiences.
phone call they are solely focused in your sales capabilities with a minimum of tech knowledge with cellphones and computers. Sales is key to being hired and their main point of interest.
Questions d'entretien [1]
Question 1
tell me about a time you had to convince somebody to buy something?
Interview was smooth, very well organized if you are interviewed by certain operation managers, be prepared for a lengthy process. Depending on the position you will be asked either technical or leadership questions
Questions d'entretien [1]
Question 1
How important do you think it is to keep a slow but coachable employee vs a fast paced and somewhat coachable employee?