J'ai postulé via une autre source. Le processus a pris 2 semaines. J'ai passé un entretien chez Asurion (Altoona, PA)
Entretien
They make sure you have had previous experience interacting with customer in a positive manner. They also want to make sure you enjoy being in customer service. You will take a test, you will be taken to the floor to listen to an agent to get an idea of what you will be doing.
Questions d'entretien [1]
Question 1
Give me an example of a time you had poor customer service / A time you had excellent customer service
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Asurion en avr. 2015
Entretien
Interview was very easy, over the phone with a supervisor, cookie cutter interview. Overall the interview was great, the supervisor and hiring staff was great as well. awesome place to work just awesome
J'ai postulé en ligne. J'ai passé un entretien chez Asurion (Atlanta, GA) en mars 2015
Entretien
Usual questions about customer service experience and why you are a good fit for the job. They really just need to make sure you are quick on your feet and a fast learner.