They're gonna make you work 60 hours weeks, and some CSMs even go in on weekends. It sounds like a typical startup that's growing too quickly to catch up. If you're ready to give up your work/life balance then it would be a great place to grow and have on your resume

I had an initial recruiter screening with Assort Health. The recruiter was professional and transparent about role expectations, which I appreciated. During the conversation, it became clear that the Customer Success Manager role required consistently working 60+ hours per week and was fully on-site, with no hybrid or remote flexibility. While I respect the company’s approach and clarity upfront, these expectations were not aligned with what I’m looking for at this stage, so I chose not to move forward in the process. I appreciated learning this early and would encourage candidates to ask detailed questions about workload and flexibility during the initial conversation. The pay range is high but you will likely not have much or any work life balance.