Through a friends recommendation was referred to the position and met directly with the president and later with the senior director. The president was focused and direct with her questions and objective for the position. During one of the six interviews sat in with an representative to listen in on what a typical conversation with a prospective student. The entire process took 3.5 months and 6 interviews to finally be offered the position.

The director and president were very personable. They asked about experience with customer service and how to build trust. They took me to meet the team and also went out a tour of the campus and met with faculty.