About a couple days after I applied through the company website, I was contacted by the Internal Recruiter. Standard and typical phone screen regarding background experience, education and current position. A couple days later, I had an hour and a half phone interview with the Regional Director. We went over my experience, the company/position and any questions I had. I moved forward to the in-person interview where I met with the Market Manager and the Regional Director. After meeting with them for about an hour, I then spoke with two Agents in the office. Finally, I was given an Agent project that wasn't too difficult if you understand what they're asking you. I was contacted a few days later with an offer.