The first interview is with HR, followed by the area manager and general manager. The questions are fairly routine for the field. Make sure you have some familiarity with the company's history.

The interview process was very detailed and focused on the individuals capacity to develop their skill set, and make customers feel comfortable and welcome. The first interview was conducted by the HR manager, and really was more of a screening process, designed presumably to weed out any weak candidates. The second interview was conducted by the department manager and the Stores General manager. This second interview really seemed to be the most important. Both interviewers asked several questions to test the accuracy of the information on the application, keep the applicant on their toes by forcing them to think through answers on complex situations, and to ensure that the candidate's perception of what the jobs responsibilities are were accurate. The interviewers were very upfront with what the jobs expectations are, and even went so far as to state that it is just as important for me (the interviewee) to understand about the company, as it is for them to understand about me. This was refreshing!! A company who is interested in a good fit for both parties? Wow!!!! My only advice is, be forthright, and do not BS they are very sharp and are obviously well trained at what they do, besides, they seem more interested in hiring someone who is willing to learn than a know it all who they need to re-train. The third and final interview was really more of a final check in and consisted primarily of a job offer.