J'ai postulé en ligne. J'ai passé un entretien chez American Airlines
Entretien
The group panel interview was very quick and relaxed. If an offer is extended to you, the onboard hiring process they've set up is one of the most efficient processes you'll experience. Everything was explained easily and done in basically 30 min.
Questions d'entretien [1]
Question 1
Describe a situation where you saw there was a problem and how you decided to correct it without waiting for someone to do it.
J'ai passé un entretien chez American Airlines (Chicago, IL)
Entretien
In person, they gave a presentation, then they make sure you’re fine with the pay and job duties, but then to my surprise they didn’t ask many situational questions, only 3, so it wasn’t too hard.
Questions d'entretien [1]
Question 1
Describe a time you worked with a supervisor you didn’t get along with, and how did you get by?
J'ai postulé en ligne. J'ai passé un entretien chez American Airlines (Los Angeles, CA) en févr. 2026
Entretien
February 10th - Applied Online
February 12 - got an email to schedule an interview
February 19th - onsite group interview
The interview was a 5-10 minute presentation, and then they broke us into groups. They first ask operational questions like, can you work weekends, nights, holidays, etc.? " Then, they only ask 3 questions. I got the offer, and we did the onboarding. If you are clean and you move fast on your pre-hire process, your clearances should come in 3-4 days. But getting a start date takes a while because they wait for everyone to clear the onboarding and background check.
Questions d'entretien [1]
Question 1
Tell me when you had to work with a bad supervisor and how you managed it?
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez American Airlines (Los Angeles, CA)
Entretien
The interview was friendly and quick. The interviewer posed a few customer service-related questions and inquired about our motivation for joining American. You go through an extensive background check after you accept a position.
Questions d'entretien [1]
Question 1
Why do you want to be a customer service agent? Why do you want to work for AA?