J'ai postulé en ligne. J'ai passé un entretien chez American Airlines en juin 2025
Offre acceptée
Expérience positive
Entretien facile
Candidature
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez American Airlines (Miami, FL) en juil. 2019
Entretien
I applied May 23 and immediately after applying I got the personality quiz. After completing that, I got an email 6 days later saying congratulations I am moving forward. I didn't hear back until July 15th inviting me for a F2F. F2F was on July 19th. Interviewers were OUTSTANDING! They were all so friendly and really welcoming. It was a group panel, 3 interviewers, and 3 interviewees. The interview was pretty short, it only lasted about 45 minutes.
5 days after the interview I got a call from a recruiter stating that they had just sent me an email with an offer letter, and to complete my pre-employment paperwork.
My best advice would be just to have fun and do your best to not be nervous. They are super genuine and very friendly!
You will take an online assessment, and if that goes well, then you will be invited to the airport for a F2F interview before a panel, where other people will also be interviewing.
Questions d'entretien [1]
Question 1
Tell us about a time when you had a supervisor that was difficult to work with, what did you do?
Group setting
Fire round questions
Each person given a chance to answer
Process of elimination they start to disqualify people on the spot and you will find out if you pass or not
Questions d'entretien [1]
Question 1
How do you handle a difficult situation with angry customer ?
Just be yourself, they really love people who has great customer service skills and show that they have great hospitality. Don't make it an interview, try to make it a conversation.