I applied and got a call one week later. I agreed to drive over two hours for a face to face interview, the questions were basic interview questions read from a list. I answered everything for the service manager then he brought in the GM and I answered more basic questions. After returning, I sent a thank you email and didn't hear anything back for over a week. I called and was told they were going in another direction, which I took as they liked someone else better. Two weeks later I got a call and was offered the job.