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      Entretiens chez AlphaSightsEntretiens d’embauche pour Client Service Associate chez AlphaSightsEntretien chez AlphaSights


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      Entretien pour Client Service Associate

      14 déc. 2020
      Candidat à l'entretien anonyme
      Hong Kong
      Aucune offre
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez AlphaSights (Hong Kong) en nov. 2020

      Entretien

      PSA: I notice a lot of people writing reviews saying “accepted position” when all they did was advance to the next round of interviews. This is not what “accepted position means”, ergo some of these interview debriefs are probably a little misleading. There are four rounds to the job application process here, excluding the resume drop. I interviewed for Client Service Associate in Hong Kong in November 2020. The steps are as follows: 1) Automated video recording interview 2) HR interview 3) Project/case interview 4) Final interview Anyway, I applied on the website and heard back very quickly, like on the same day. If selected, you’ll get a prompt asking you to do an automated online interview, which you’re required to submit within three day's time. The online interview is administered via Convey IQ. It’s an online, automated interview, which means there will be no humans involved. You’ll get a prompt, you read it for 15 - 45 seconds, and then be required to provide an answer. There were a total of four questions in this component, two in English, two in your native country language. They are simple questions, such as why are you applying here, what do you know about AS, etc. These questions get uploaded, and someone at AS will view them, and likely get back to you pretty fast. The next round is conducted by HR. They may ask you to schedule for two hours, but for me this round only lasted like an hour tops. An HR representative will ask you some basic behavioral questions, will ask you about the BREAD method, and ask you some general stuff about what you know about this industry, why you’re a good fit etc. The HR representative may also shift the second half of your interview to a different language, in order to see whether or not you can understand them and answer coherently (of the questions I’ve included below, all could be asked in your second language). After the HR interview is over, you’ll be required to take the language test portion of the second round. You’re gonna be required to write something very short just to verify your reading/written language capabilities. If you apply to the USA/London office, you may only get this test in English (or maybe not at all), but if you’re applying for a China/Korea/Japan/Europe office, the quiz will have components in both English and your native country language. To pass this, you need to have solid reading and writing skills. The third round is the project interview round. It consists of two parts. Part 1 will be with a manager who will give you the case. He/she will present three briefs/cases (eg. a PE firm in Singapore is investing in the SE Asia app space, and wants to speak to an expert), ask you to pick 2 of them, and then give you 15 minutes to work on them. The cases are going to resemble real life business problems the company has to deal with, and you will need to think of experts to look for (using google, linkedin, etc). You’ll be under time pressure for sure in this step, so just do your best to find someone somewhat relevant. Afterwards, you’ll have to explain why you chose these people. Following this, you’ll be asked to deliver a mock phone call to a potential advisor (another manager will play the role). You have to deliver a convincing pitch on why they should work with AlphaSights. If you’re applying for a role which requires a second language, you’ll be required to make this pitch in that language. Once this entire step is finished, they will also ask you what you think you could have done better in retrospect. The SECOND part to the THIRD round is a simple behavioral interview. They seemed very interested in getting to know me, and many of the questions revolved around my university experience. A lot of other very run of the mill behavioral interview questions here, such as where else I am applying, what fields am I interested in, tell me about your greatest failure, what did you like/dislike about your university, why did you pick your university, walk me through your background, etc. The final round is an interview with the regional VP (I believe). I didn't make it to this round, so I can't shed any light on this. Since I messed up in the 3rd round, I would say I probably should have sharpened my interview ability in Chinese, and performed better on the project round.

      Questions d'entretien [8]

      Question 1

      In your own words, what is it that Alphasights does?
      1 réponse

      Question 2

      Can you tell me about a time you failed?
      1 réponse

      Question 3

      Do you have any sales experience, or a job where you had to hit certain KPIs?
      1 réponse

      Question 4

      What part of the BREAD method do you think is the hardest? The easiest?
      1 réponse

      Question 5

      What is your 5-10 year plan?
      1 réponse

      Question 6

      情景:客户在某一项目上有你认为不合理的要求,并且希望你在一些规定上妥协。 请以礼貌的方式拒绝你的客户并进一步维护客户关系。(请用普通话作答 )(an interview question in chinese)
      Répondre à cette question

      Question 7

      你认为你自己能够胜任 XXX 的优势在哪里? (an interview question in chinese)
      Répondre à cette question

      Question 8

      背景: 你在帮助一个国际顶尖的咨询公司位于上海的办公室做一个项目,研究的话题是关于零售业智能仓储的发展趋势、运营痛点、以及最新的科技水平。客户表示他们现阶段希望了解中国领先的零售玩家的情况和需求。 你在LinkedIn(领英)上和某大型零售平台的前副总裁王中华先生建立了联系,他曾领导过该公司仓储和智慧物流的搭建以及供应商的选择。 任务: 请写一封电子邮件给王中华先生,旨在可以尽快确定一个电话沟通来与他请教和项目的匹配度。 (an interview question in Chinese)
      Répondre à cette question
      18

      Autres retours d’entretien d’embauche pour un poste comme Client Service Associate chez AlphaSights

      Entretien pour Client Services Associate

      13 juin 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez AlphaSights

      Entretien

      Initial call with a recruiter to gain an insight into the role. This was followed by two subsequent calls with more senior members of staff which entailed more technical questions. A language test also had to be carried out.

      Questions d'entretien [1]

      Question 1

      Describe a situation in which you had to work under pressure.
      Répondre à cette question
      1

      Entretien pour Client Service Associate

      17 juin 2026
      Candidat à l'entretien anonyme
      New York, NY
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez AlphaSights (New York, NY)

      Entretien

      The interview process was three rounds. Initial screening, one on one interview, I didn't make it past the second round, but there was a final interview with team lead afterward.

      Questions d'entretien [1]

      Question 1

      Role a play a scenario based on the case study you're given.
      Répondre à cette question

      Entretien pour Client Service Associate

      4 juin 2026
      Candidat à l'entretien anonyme
      New York, NY
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai passé un entretien chez AlphaSights (New York, NY)

      Entretien

      Stay away. Realized how much of a scam it is as I went through- ended on my own accord after final round. There will be no exit opportunities with this company whatsoever. You will be stuck. Know some friends who have worked here and regret every second of it.

      Questions d'entretien [1]

      Question 1

      what is the BREAD framework?
      Répondre à cette question
      1