J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien chez Alorica (Miami, FL) en août 2015
Entretien
It took a couple of hours to complete. At first they ask you to read this script in order for them to hear your voice. After you need to respond some questions from a video scenario, and rate the caller and employer based on the scenario. Whether the employee did a good job or not. Next, you have to answer a call which is the (hiring manager) and you have to read the same script as before, it's mainly so they hear how you sound ( confident, clear etc...) Last, we had a group interview. The hiring manager asked us questions which we all had to answer, and some which were just individual questions. We also had to do a mock call with the hiring manager where you represented any company that you liked.
Questions d'entretien [1]
Question 1
What are some thing one must keep in mind when answering a call?
J'ai passé un entretien chez Alorica (Juan Díaz, Panamá)
Entretien
Mi experiencia fue muy positiva. La entrevista fue amena y de forma presencial, en la cual te hacían algunas preguntas básicas y analizaban tus respuestas. Todo comenzó con una convocatoria rápida tras postularme por una plataforma de empleo.
Questions d'entretien [1]
Question 1
me pidieron hablar de mí, mi experiencia en servicio al cliente.
J'ai postulé via une autre source. J'ai passé un entretien chez Alorica (Juan Díaz, Panamá) en juin 2025
Entretien
First they called me so I could talk with a representative, and after that call and answering a little questionnaire, I answer to their call, They ask me simple things like why I wanted to work there, if I´ve went through any difficult situation, How would I manage to solvea problem if the other person is angry. It was a really chill interview, They said that I need to do another interview, this time with a client, wish me luck.
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Alorica (El Paso, TX) en mai 2025
Entretien
Easy interview process, took a month after getting offered before starting though, other than that everything went smooth. During the interview they want o get a feel for how good at conversing you are as well as the verbage / professionalism that you user and display.