J'ai postulé en ligne. J'ai passé un entretien chez Alight Solutions (Chicago, IL) en avr. 2022
Entretien
My process was a 1 on 1 interview through MS Teams with a highly experienced member of the customer care team. The interviewer was very professional and seemed to have a genuine interest in me as a person and what experiences led me to apply for the role. It felt more like a conversation than an interview because we were organically checking all of the boxes you'd expect to be checked in an interview.
J'ai passé un entretien chez Alight Solutions (Atlanta, GA)
Entretien
The interview was simple. After applying, I got an invitation to do a self paced virtual interview. About 2 weeks after that I received an email letting me know that I would be receiving a call about my application. I received the call and was offered the job. The process was pretty simple and quick.
Questions d'entretien [1]
Question 1
Name a time when you had to prioritize tasks to meet a deadline?
It took a while for the whole process to finish. Background check took almost a month, equipment arrived literally day of training . Very self explanatory it was a series of questions answered verbally or through text. Than received an offer letter 2 months later
Questions d'entretien [1]
Question 1
Explain a time you had to handle a difficult customer
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Alight Solutions
Entretien
Alight's interview process is fairly simple/easy. If I remember correctly there was a questionnaire portion that had to be submitted first as like a first round interview. Then, if selected, you schedule the video interview. The HR rep that interviewed me was really nice, very relaxed.
Questions d'entretien [1]
Question 1
I don't remember verbatim but I do recall having to provide an example of how I would handle a customer escalation.
