I had a phone interview with HR and then I had a video interview with a team member. I was called within 24 hours to be offered the position. I did the background check and and urine test. Background check came back completely clear and still they sent me a letter saying that they won't move forward due to my background check. They were completely unhelpful when I asked for more information. Looking at the reviews I see people mention that the company is working on offshore to India anyway.

fairly easy interview process they ask about past experiences And how you deal with angry customers The team lead was very nice and the recruiter was also very nice. I did not get the position