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      Alaska Airlines

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      Recherches associées: Avis sur Alaska Airlines | Offres d’emploi chez Alaska Airlines | Salaires chez Alaska Airlines | Avantages sociaux chez Alaska Airlines
      Entretiens chez Alaska AirlinesEntretiens d’embauche pour Customer Service Agent chez Alaska AirlinesEntretien chez Alaska Airlines


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      Entretien pour Customer Service Agent

      4 avr. 2014
      Candidat à l'entretien anonyme
      San Jose, CA
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Alaska Airlines (San Jose, CA) en févr. 2014

      Entretien

      Applied on line and maybe a week later got a email asking me to respond back about the best way to be reach and what time. Got a phone call the next morning, simple questions and I passed that part. She then sent me an email for a group interview which was being held two days later. Interview was at 8am in a hotel close by San Jose airport with about 50 people there. The panel was about 5 people, one worked there for only two years while another I believe over eleven years. They went over the background of the company and how your time sheet may look. Starting off seems like you get the hours no one wants, starting at 4am. They then split us up into groups which we played games and had to answer questions. At times I felt like it was a comedy contest, guess people thought if I could make them laugh the whole time I'll be hired. After the games and questions they made us wait 25mins to go over who they wanted to keep there for a 1 on 1 interview. Out of all the people there they maybe called about five names including a young man which I have no idea how he got his name called. He couldn't even answer his questions and was joking the whole time. So many different walks of life so I have no idea what they were looking for after they picked him as one. You can apply online for another position but for the same one you have to wait a whole year. In a year I will have another job and if I didn't I wouldn't apply for this airline again. Also you can not smoke cigarettes, you have to be at lease 6months clean of it.

      Questions d'entretien [1]

      Question 1

      Everybody had different questions. I believe my card asked me what would I do if a customer was short of money by only three dollars. After I answered they then asked me what if she does it all the time, what would I do?
      Répondre à cette question
      6

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Agent chez Alaska Airlines

      Entretien pour Customer Service Agent

      28 févr. 2026
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Alaska Airlines

      Entretien

      Several typical questions, very easy. Lasted less than 30 mins. They were eager to hire, it looks like. Let me know about the result of the interview the same day.

      Questions d'entretien [1]

      Question 1

      List one of your best and worst experiences in customer service
      Répondre à cette question

      Entretien pour Customer Service Agent

      4 sept. 2025
      Candidat à l'entretien anonyme
      Palm Springs, CA
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Alaska Airlines (Palm Springs, CA)

      Entretien

      I applied for the CSA position and answered about 50 questions . I was invited to a pre orientation presentation via Zoom. There were about 35 people on the call. It lasted an hour. Individuals were not asked any questions , but you could ask questions . We were told we would hear within the next few days if chosen for a one on one interview. Basically they have their mind made up since they do not get to know you .

      Questions d'entretien [1]

      Question 1

      How would you deal with a difficult passenger
      Répondre à cette question

      Entretien pour Customer Service Agent

      18 avr. 2025
      Candidat à l'entretien anonyme
      Seattle, WA
      Offre refusée
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Alaska Airlines (Seattle, WA) en janv. 2025

      Entretien

      Very simple, easy, and straight forward. All you have to do is go into the interview, and be yourself. Smile a lot and show the recruiters why you are the right person for the job

      Questions d'entretien [1]

      Question 1

      Why do you want to work for Alaska Airlines?
      1 réponse
      1