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      Recherches associées: Avis sur Aha! | Offres d’emploi chez Aha! | Salaires chez Aha! | Avantages sociaux chez Aha!
      Entretiens chez Aha!Entretiens d’embauche pour Senior Customer Success Manager chez Aha!Entretien chez Aha!


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      Entretien pour Senior Customer Success Manager

      25 avr. 2018
      Employé (anonyme)
      Menlo Park, CA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Aha! (Menlo Park, CA) en juil. 2017

      Entretien

      The Aha! team made for a smooth process. From the first interview, to each subsequent interview, I became more and more excited about the role and the opportunity to work with this amazing team. Each interview was held via video call and I heard back super quickly about proceeding to the next step.

      Questions d'entretien [1]

      Question 1

      What are your typical release cycles?
      1 réponse
      3

      Autres retours d’entretien d’embauche pour un poste comme Senior Customer Success Manager chez Aha!

      Entretien pour Senior Manager, Customer Success

      23 oct. 2018
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Aha!

      Entretien

      The process was very organized and efficient. I met with 4 different people via video interview over the course of 2 weeks and I never felt like I was having to repeat myself. It was clear that each person had a specific area of focus. The questions were thought-provoking and steered clear of the clichéd "Where do you want to be in 5 years?" It was clear that the structure was designed to give them a chance to let you talk and get to know how you communicate, think on your feet and respond to different conversation types all while gathering more information about your experience. They very much were looking for personality as well as skill.

      Questions d'entretien [1]

      Question 1

      Because remote teams are the Aha! culture they asked me about my experience with and thoughts about working on a 100% remote team.
      Répondre à cette question
      8

      Entretien pour Senior Customer Success Manager

      24 oct. 2018
      Candidat à l'entretien anonyme
      New York, NY
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      Le processus a pris 3 jours. J'ai passé un entretien chez Aha! (New York, NY)

      Entretien

      After submitting resume, I received a response right away to set up an interview. The recruiter was prompt and professional during our conversation - which went well. She was honest about my strengths and weaknesses compared to the position. I received a response the next day that they would not be moving forward for the reasons that she already mentioned. I was admittedly light on experience compared to the req, and they were respectful and prompt during the process. Not much more you can ask for.

      Questions d'entretien [1]

      Question 1

      What kind of process did you follow?
      Répondre à cette question
      4

      Entretien pour Senior Manager, Customer Success

      9 août 2018
      Employé (anonyme)
      Atlanta, GA
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 1 semaine. J'ai passé un entretien chez Aha! (Atlanta, GA)

      Entretien

      First thing to realize is that all interviews are via video, so best to prepare accordingly. This was explained well in the setup email/calls. I had a preliminary call/interview, followed by (I think) three more within a week to a week and a half (pretty sure it would have been quicker but I was unavailable for a couple of recommended timeslots). Very aggressive but also welcome because I was really...really ready to leave my former position. The initial call was a screening call...I felt that...the whole thing could have ended there so every interaction is critical. This initial call also explained the entire process and let me know what to expect every step of the way. The interviews themselves were pleasant, but challenging. The people you interview with are true experts in every sense of the word and will challenge you. But, then again, I was looking for challenging work so that was fine with me. I never had a doubt as to where I stood...if I was being moved on or if the process was over. There was always a very short (if at all) timeframe before I was told I'd have another interview or not. Having withstood previous interviewing black holes, this was appreciated. I made it through but I'm also aware that those who don't are informed as quickly as possible and treated with respect...always thanked for taking the time out of their schedule to participate. As a quick summary I would say that this interview process was the most professionally conducted I've been involved with (from either side of the table). Knowing so quickly if you're moving on or not is such a respectful thing to do - but many other companies fail to do this.

      Questions d'entretien [1]

      Question 1

      I see you managed a SaaS product in the past, can you share some details around your customer interactions during that role?
      Répondre à cette question
      1

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