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      Entretiens chez Aha!Entretiens d’embauche pour Senior Customer Success Manager chez Aha!Entretien chez Aha!


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      Entretien pour Senior Customer Success Manager

      21 avr. 2018
      Employé (anonyme)
      Offre acceptée
      Expérience positive

      Autres retours d’entretien d’embauche pour un poste comme Senior Customer Success Manager chez Aha!

      Entretien pour Senior Manager, Customer Success

      23 oct. 2018
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Aha!

      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Aha! en avr. 2017

      Entretien

      The process took a few weeks and talked to several leaders in the organization. All interviews were conducted over video conferencing. Each conversation was very engaging and transparent. Each delved into a different aspect of my experience so I rarely had to repeat myself or tell the same story twice but they did feel more difficult as I progressed through the process. What I appreciated most was the honest feedback about where they believed I would be successful in this type of role and where I may find challenges and if I was prepared to take them on. I could tell they were sincere about ensuring my success and happiness. Rare quality.

      Questions d'entretien [3]

      Question 1

      What are you passionate about?
      Répondre à cette question

      Question 2

      Tell me about your role in a recent go to market or product launch?
      Répondre à cette question

      Question 3

      Where have you made the biggest impact?
      Répondre à cette question
      6

      Entretien

      The process was very organized and efficient. I met with 4 different people via video interview over the course of 2 weeks and I never felt like I was having to repeat myself. It was clear that each person had a specific area of focus. The questions were thought-provoking and steered clear of the clichéd "Where do you want to be in 5 years?" It was clear that the structure was designed to give them a chance to let you talk and get to know how you communicate, think on your feet and respond to different conversation types all while gathering more information about your experience. They very much were looking for personality as well as skill.

      Questions d'entretien [1]

      Question 1

      Because remote teams are the Aha! culture they asked me about my experience with and thoughts about working on a 100% remote team.
      Répondre à cette question
      8

      Entretien pour Senior Customer Success Manager

      24 oct. 2018
      Candidat à l'entretien anonyme
      New York, NY
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      Le processus a pris 3 jours. J'ai passé un entretien chez Aha! (New York, NY)

      Entretien

      After submitting resume, I received a response right away to set up an interview. The recruiter was prompt and professional during our conversation - which went well. She was honest about my strengths and weaknesses compared to the position. I received a response the next day that they would not be moving forward for the reasons that she already mentioned. I was admittedly light on experience compared to the req, and they were respectful and prompt during the process. Not much more you can ask for.

      Questions d'entretien [1]

      Question 1

      What kind of process did you follow?
      Répondre à cette question
      4

      Entretien pour Senior Manager, Customer Success

      9 août 2018
      Employé (anonyme)
      Atlanta, GA
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 1 semaine. J'ai passé un entretien chez Aha! (Atlanta, GA)

      Entretien

      First thing to realize is that all interviews are via video, so best to prepare accordingly. This was explained well in the setup email/calls. I had a preliminary call/interview, followed by (I think) three more within a week to a week and a half (pretty sure it would have been quicker but I was unavailable for a couple of recommended timeslots). Very aggressive but also welcome because I was really...really ready to leave my former position. The initial call was a screening call...I felt that...the whole thing could have ended there so every interaction is critical. This initial call also explained the entire process and let me know what to expect every step of the way. The interviews themselves were pleasant, but challenging. The people you interview with are true experts in every sense of the word and will challenge you. But, then again, I was looking for challenging work so that was fine with me. I never had a doubt as to where I stood...if I was being moved on or if the process was over. There was always a very short (if at all) timeframe before I was told I'd have another interview or not. Having withstood previous interviewing black holes, this was appreciated. I made it through but I'm also aware that those who don't are informed as quickly as possible and treated with respect...always thanked for taking the time out of their schedule to participate. As a quick summary I would say that this interview process was the most professionally conducted I've been involved with (from either side of the table). Knowing so quickly if you're moving on or not is such a respectful thing to do - but many other companies fail to do this.

      Questions d'entretien [1]

      Question 1

      I see you managed a SaaS product in the past, can you share some details around your customer interactions during that role?
      Répondre à cette question
      1