I interviewed at Adyen with genuine enthusiasm about the company’s technology and market presence. Unfortunately, the experience was disappointing and raised concerns about communication, candidate care and team culture.
From the outset, the atmosphere felt off. Everyone seemed bothered, tired and disengaged. When I asked questions, it felt like I was inconveniencing them.
Team leads did not follow up on key questions I raised before the face-to-face interview, which left me feeling underprepared. It was at least appreciated that one team lead took the time to apologise, a small but welcome gesture of accountability.
The recruiter was late in providing a briefing and the information lacked clarity. However, they were responsive later and made themselves available, which I appreciated.
When I entered the room, the energy was flat and there was no genuine curiosity or engagement. It felt more like a box-ticking exercise than a meaningful conversation.
The most snr leader I met seemed disengaged and unable to explain the company’s direction. It was disappointing that, even at the final stage, they had not reviewed my background or previous interview notes, making the discussion feel disjointed and unconsidered.
During the presentation, the panel simulated a C-suite customer scenario to test how I handled pressure. It was an interesting format and I enjoyed the challenge, though it felt quite different from real-world client situations where you are the expert. Still, it was a good learning experience.
Since the interview, I have seen the role reposted several times, which may reflect internal misalignment or indecision.
Overall, I was disappointed, particularly because I believed so strongly in Adyen’s mission and technology. The experience revealed a disconnect between the company’s external image and what I experienced throughout the process. That said, I am grateful for the chance to practise and reflect on the kind of environment I want to be part of going forward.