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      Entretien pour UX Researcher

      13 oct. 2020
      Candidat à l'entretien anonyme
      Amsterdam
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez Adyen (Amsterdam) en oct. 2020

      Entretien

      I had an initial conversation with two from the UX team about this position. It was a UXR role that would help bring more behavioural analytics and data-driven decision making to the team. It seemed like a good fit as that is what I am currently doing. However, after my initial conversation, the online posting was changed to "Quantitative UX Researcher". I figured they reevaluated their needs and changed the posting to suit. I am more Qualitative focused, but with experience working with data engineers to gather behavioural analytics, so I assumed I would not be invited for a second interview. 3-4 weeks later, I was invited to a second interview to present a quantitative project I had done and then complete a case study. This was conducted by 3 other UX team members. It was clear by the questions they were asking me that they were looking for someone with more formal data analyst/statistical training and not someone who just focuses on behavioural analytics from a UX perspective (like myself). After my presentation I had a strong feeling it wasn't a good fit for either side. I just felt blind-sided by the turn this took. The case study did not seem related to UX at all. Although, this could have been my inexperience with working on this kind of problem. It was a operations realted question, which seemed really surprising to me. Also, the interviewers did not seem very familiar with the case as they did not seem prepared with answers to the questions I had about the case. My feeling was that the case study went poorly on both sides. I definitely don't think this was a good fit for either sides. If the case study was any indication of what challenges the team help Adyen solve, I would not be interested as I could not make the connection to UX in my head. However, I wish this was made more aparent earlier on in the process - to save both sides time. As a side note: the UX team seemed like cool people! The worst part was that after spending 3+ hours in interviews and additional hours preparing for those interviews, I was sent an auto generated email as rejection - donotreply. This is extremely disappointing. I also hire, and regardless of how big your company is, recruiters should send a written reply to interviewees who spend that amount of time interviewing. Overall, I think it could be a cool role for someone who began their career more on the data analyst side. I also think the process needs improvement, but I think this was their first time hiring for this role.

      Questions d'entretien [1]

      Question 1

      Head of Operations wants to know how many customer support agents they should hire over the next year due to X, Y, Z.
      1 réponse
      1