Pretty simple. A recruiter calls you, asks you a couple questions. Asks if you have any retail experience. They tell you they'll pass you on to the field supervisor and you get another phone interview. Asking basic questions do you have a vehicle, when are you free, blah blah. you get put thru. drug test I-9 done. you never meet a member of management. unless you ask to.

First discussion was with a recruiter via phone. They gave more details about the job and explained the interview process. The recruiter kept in contact via email to schedule the interview. A few weeks later the Field Supervisor called to interview.