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      Entretien pour Customer Success Manager

      28 avr. 2016
      Employé (anonyme)
      New York, NY

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez Adobe

      Entretien pour Customer Success Manager

      21 avr. 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 4 mois. J'ai passé un entretien chez Adobe (New York, NY) en mars 2016

      Entretien

      Very long and in-depth interview process, but they were always connected and communicative along the way. Applied online and reached out to hiring director on LinkedIn. Went through a series of phone interviews (6 1/2 hour interviews) that led to a a final round in-person consisting of 4 more 1/2 hour interviews plus a presentation on Adobe products.Verbal offer given that day but contract was on hold due to hiring freeze. After 2 months of waiting on this role, was told the funding for this role was pulled. I remained in touch and was recommended for another team and went through the entire process again. Was given an offer 2 weeks after the final round interview and presentation. Lots of tough questions about industry knowledge, how my experience can fit into the role and behavioral questions. However, each person was very nice which helped my decision to accept.

      Questions d'entretien [1]

      Question 1

      How have you navigated a situation where you've needed support from a colleague who is not a direct report/on your team?
      Répondre à cette question
      20

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Adobe

      Entretien

      I was disappointed to have had such an unfortunate interview experience after hearing so many positive things about Adobe. The process started with a last-minute reschedule request from the recruiter, followed by her arriving 10 minutes late to the rescheduled interview. While the recruiter was transparent about the delay ("talking with a coworker and completely forgot we were supposed to connect"), it did set an inconsistent tone for the process. That said, the role and team itself seemed interesting, and I appreciated the insight shared during the initial conversation. After what felt like an otherwise positive conversation, I was told that I would be moving forward to the next round (a 1:1 with the hiring manager) and would hear back within a day or two to schedule. However, I did not receive any follow up for almost three weeks despite checking in multiple times with the recruiter on next steps. After sending these unanswered emails, I ultimately received a generic rejection with no additional context. Overall, while Adobe has a strong reputation, the communication and coordination throughout this process did not reflect the level of professionalism I was expecting, particularly for a candidate experience at this stage.

      Entretien pour Customer Success Manager

      3 déc. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via un établissement d'enseignement supérieur ou universitaire. Le processus a pris 4 jours. J'ai passé un entretien chez Adobe

      Entretien

      Cv shortlisting followed by face to face interview which included non technical questions, scenario based & cv based. Interview lasted upto 30 minutes. Cv shortlist on basis pf academics since fresher role it is

      Questions d'entretien [1]

      Question 1

      Basic Hr questions & customer related scenario based questions
      Répondre à cette question

      Entretien pour Customer Success Manager

      31 mars 2026
      Candidat à l'entretien anonyme
      Londres, Angleterre
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Adobe (Londres, Angleterre) en déc. 2025

      Entretien

      I had three rounds of interview for an hybrid position. The third one was with three people, being one of them the Manager I would work with. This woman was not nice at all

      Questions d'entretien [1]

      Question 1

      tell us about a time you had a problem with a customer
      Répondre à cette question