The call with the recruiter went great, but the interview with the hiring manager raised a lot of red flags. Addepar is looking to expand their Help Center team by hiring two technical writer roles and a Senior Instructional Designer to develop courses and a certification program
-Red flag #1: I've been a part of developing a certification program and it's not possible for one person to develop a comprehensive program like this and still create regular e-learning courses. Developing a certification program also requires extensive knowledge of the products within the organization, which can take months to learn.
-Red flag #2: These roles all exist on the Design team and the hiring manager is a content design manager whose background is in content design and copywriting. It's clear that the hiring manager won't be much help in the learning design aspect.
-Red flag #3: Having to do a case study during the interview with the hiring manager. I have never had to do a case study for an ID interview, and none of my ID connections in my network have either. Portfolios themselves are not commonplace in the ID space, so a case study was rather surprising.
-Red flag #4: The questions during the interview with the hiring manager. It felt like the hiring manager had used ChatGPT for help on questions to ask during an ID interview. They were very rigid and AI-like.
Overall, I get the impression that the team and department don't know what they're actually looking for. They seem to want to hire a UX Designer in guise of an Instructional Designer while paying the lower ID salary. They're effectively setting up the successful candidate for failure by not providing adequate support (there would only be one ID and the hiring manager has no experience in instructional and learning design) and expecting one person to do the work of 2-3.