I went in, and the guy spent 40 minutes telling me about "the worst day you can imagine" on the job. He talked in stupid metaphors and treated me like I was a 14-year-old applying for their first job, and not a very seasoned, management-trained customer service representative. Barely asked any questions about me, just told me how "hard" the job was, and then told me I was getting the job as long as I thought "I could handle it."
They hire anything with a pulse.