Unprofessional conduct by an in-house recruiter. We set up a time for her to contact me (i.e. I'll call you at 3 PM Central Time, etc). She never called. I followed up with an email (should I be expecting your call today?). She replied a day later and set up a second call. The second time, she once again did not call. Not wanting to lose a possible interview opportunity, I persisted in my professional politeness and set up a third call. This time I was to call her. She said in an email, if she can't pick up at that time she'd call me right back. So I called... she didn't pick up, and she also never called back. Finally, although at this point I had given up on her, she emailed and set up a fourth call. Remarkably, she called, though I happened to be a little busy, I wasn't able to pick up at the exact moment of the call (she was 3 minutes late (3:03, though we had scheduled 3:00). I called her back 5 minutes later (3:08), it went directly to her voice mail, no call back, no email. Abbott, get your act together of you want to .. um... actually hire people. Abbott Vascular is probably wondering ... why is it so empty here? Why don't we have any employees? Meanwhile, the 2 or 3 job recruiters are ... on a cruise ship? Playing pingpong in the basement? This experience has turned me away from Abbott both as a potential employee and possible customer. Good service is part of every customer contact, even at the initial recruiter stage. If this phase was so u professional, I hesitate to think about the rest of the company... By contrast, a recruiter at a competitor recently contacted me. She called at EXACTLY the time we set up, the first time, and it was a great conversation which may lead to an interview.
