J'ai postulé en personne. Le processus a pris 1 semaine. J'ai passé un entretien chez APAC Customer Services (Corpus Christi, TX) en mai 2021
Entretien
Asked to provide brief history of outbound call work experience. Discuss familiarity (if any) with telephony communications (hold, call volume, queue times). A section will also cover example customer scenarios to gauge csr responses in common situations. Also several questions on phone etiquette.
Questions d'entretien [1]
Question 1
What telephony software do you have experience with? (Outbound/inbound)
J'ai passé un entretien chez APAC Customer Services (Hong Kong)
Entretien
Two rounds of interviews. First round with the Human Resources Manager. Basic questions were asked. Around 30 minutes or so. Second interview was responsible by the hiring Manager of the CS Division. Spent around 45 mins.
J'ai passé un entretien chez APAC Customer Services (Chicago Lawn)
Entretien
Two step interview along with background reference check application and resume check training tour of company filling out personnel forms inquiry of computer skills etc tour of company after interview
J'ai postulé en ligne. J'ai passé un entretien chez APAC Customer Services (Lacrosse, WA)
Entretien
Quick and easy. They didn’t ask for a lot of information. I got the job right away. Years after I quit they called me back to work for them again. I was flattered.