I filled in the online application form which was quite a bit longer than i expected, multiple choice questions centered on what you would do in certain situations, maths and customer service. Then there are questions where they ask you to describe your own experiences in team work, experience and working under pressure. I ticked my availability in the app form as nights only however when i was invited to the individual assessment where i had to travel 40 minutes to get to, they then told me they didnt offer nights in our area so that irritated me slightly, however due to a change in circumstances i could do more hours during the day so i continued with the interview. It seemed to go well, the woman interviewing me was lovely, down to earth and encouraging. I then received an email 2 days later inviting me to an experience day in 2 weeks time. Overall a simple interview for a basic job.