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      Recherches associées: Avis sur ADT | Offres d’emploi chez ADT | Salaires chez ADT | Avantages sociaux chez ADT
      Entretiens chez ADTEntretiens d’embauche pour Customer Service Representative chez ADTEntretien chez ADT


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      Entretien pour Customer Service Representative

      21 janv. 2022
      Employé (anonyme)
      Offre acceptée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez ADT en nov. 2021

      Entretien

      I applied in late October, got an invite to do a self-guided video interview a few days later (early November), and in mid-November received an invite to do a phone interview. The self-guided video interview was a mix of recorded responses and typed responses, such as why I was interested in working for ADT and what salary I was looking for. The phone interview was less of an interview, other than briefly asking about my work history, and more of them telling me that they wanted to hire me. I accepted. After accepting the conditional offer, I had to do a background check and a drug test (a couple of days after the phone interview), and a week after that (early December) was informed that I passed and was sent the link to my onboarding portal. Though most of the process went smoothly, the snag came when I couldn't meet their Internet speed requirements in late December/early January and they had to take back the job offer. Even though the job offer was canceled I still received onboarding emails (welcome aboard, how was your first week?) and they shipped the equipment to me (I called FedEx to cancel it, so it wouldn't ship all the way to me just to have it get sent back). In retrospect, I wish this was all figured out *before* giving me an offer so none of this hiring and then canceling would've happened. Though the process went quickly, the immediate "you're hired!" at the end of the phone interview seemed too fast for me. It felt more like cattle call hiring and less that they wanted me specifically.

      Questions d'entretien [1]

      Question 1

      Why do you want to work for this company? What salary range are you looking for?
      Répondre à cette question
      5

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez ADT

      Entretien pour Customer Service Representative

      28 avr. 2025
      Employé (anonyme)
      Savannah, GA
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez ADT (Savannah, GA)

      Entretien

      The interview went well and the recruiter was easy to talk to. I had a great experience with the interview and they made sure my questions were answered. I’d recommend them to a friend

      Questions d'entretien [1]

      Question 1

      Name a time you had to deal with an upset customer
      Répondre à cette question

      Entretien pour Customer Service Representative

      12 déc. 2024
      Candidat à l'entretien anonyme
      Wichita, KS
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez ADT (Wichita, KS) en déc. 2024

      Entretien

      Video interview asked standard questions very laid back and always be prepared before hand research adt and customer service representative questions. Why you would be a good fit how to deal with angry customers

      Questions d'entretien [1]

      Question 1

      Greatest weakness, they ask the star questions
      Répondre à cette question

      Entretien pour Customer Service Representative

      6 mars 2024
      Employé (anonyme)
      Knoxville, TN
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez ADT (Knoxville, TN) en janv. 2024

      Entretien

      The interview process scared me a little because i had to role play and was not expecting that especially not really knowing my role. It all worked out for me though

      Questions d'entretien [1]

      Question 1

      name a time you dealt with an upset customer. what did you do to calm them down and what was the outcome
      Répondre à cette question

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