I applied online and then received a email about attending a informational webinar a couple of days later. After attending the webinar I was then sent an email by HR about picking a time slot for the first interview. I had a interview with someone from HR followed by the actual call center supervisor which whom I would report to if offered the job, the next day I received a email stating that I was being offered a job and to attend a on boarding webinar. On boarding is 2 parts, Phase 1 and Phase 2.