Applied online and a recruiter asked to setup time. During our screening the recruiter went over the role and after I discussed my background he mentioned I would be a good fit for the role. He was transparent that there were others in the pipeline and he would get back to me on if I was advancing. After a week passed I followed-up and still no response. While I appreciated the initial transparency, this lack of follow-up and engagement leads to a very poor candidate experience, and reflects poorly on the company as this is the first interactions from 2U with candidates.

Phone calls with recruiter, another phone call with someone else doing this same role, then lots of video conference calls with a range of people and departments. Finally, an in-person interview where they flew me into the office.