3 round process. They test the communication skills and your english speaking skills. Call with the manager and see how you react as a customer service agent. Good company to work immediately after bachelors or part time students. You increase your communication skills here.

Tedious, very common among bpo companies. They conduct an initial job interview, then an exam and typing test, and then they do a final interview. In-between these you have to wait 1-2 hours sometimes almost 5 hours to get called and give you the result. You need an entire day to apply.