Avis sur Toolstation | Glassdoor.be

Avis sur Toolstation

Dernière mise à jour : 6 juin 2018
116 avis

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Contrat PermanentTemps Partiel

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Lucy Lynch
48 Évaluations

116 Avis des employés

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  1. « Insane staff turnover, for a reason »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme

    J'ai travaillé chez Toolstation en Contrat Permanent

    Avantages

    The work is very easy

    Inconvénients

    - Management don't care about staff


  2. « Good »

    StarStarStarStarStar
    Ancien employé - Customer Service Advisor - Bridgwater, Angleterre (Royaume-Uni)
    Ancien employé - Customer Service Advisor - Bridgwater, Angleterre (Royaume-Uni)
    Recommande

    J'ai travaillé chez Toolstation à temps partiel (Plus d'un an)

    Avantages

    Great first job for young people

    Inconvénients

    Use of old systems

  3. « You get out what you put in »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - N/A - Londres, Angleterre (Royaume-Uni)
    Employé actuel - N/A - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif

    Je travaille chez Toolstation à plein temps (Plus d'un an)

    Avantages

    hard work, effort and having a positive attitude is definitely noticed, and gets rewarded, at all levels of staff. You get out what you put in. loads of people there have worked their way up, all the top managers were once part time retail assistants, always fantastic progression opportunities on offer.
    stable secure company which is growing very fast.
    good development plans for every staff which is good
    if you have a good idea it gets listened too and sometimes they use your ideas

    Inconvénients

    minimum wage for retail assistants
    store can be cold in winter even with heating on
    regional manager can put high pressure on store sometimes

    Conseils à la direction

    focus a bit more on staff not all about processes or procedures


  4. Utile (2)

    « A great place to work.? .........I don’t think so »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Supervisor - Glassford, Écosse (Royaume-Uni)
    Ancien employé - Supervisor - Glassford, Écosse (Royaume-Uni)
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    J'ai travaillé chez Toolstation en Contrat Permanent (Plus d'un an)

    Avantages

    Staff discount. Some reasonable customer.

    Inconvénients

    Long hours with no breaks due to staff shortage. Work like dogs to keep the shop going. No support fro middle mangers or directors.
    Stupid targets set by people that have never worked in a shop. Low low wages and expected to work in hot stuffy warehouse all summer and cold unheated warehouse all winter.

    Conseils à la direction

    Don’t talk about making it a grate place to work just get on and do it before all your staff leave for better jobs.


  5. Utile (5)

    « Shocking treatment »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Supervisor - Perth, Écosse (Royaume-Uni)
    Ancien employé - Supervisor - Perth, Écosse (Royaume-Uni)
    Ne recommande pas
    Point de vue neutre
    Aucune opinion sur PDG

    J'ai travaillé chez Toolstation en Contrat Permanent (Moins d'un an)

    Avantages

    Customers, some colleagues, staff discount

    Inconvénients

    No breaks even though you get that deducted from wages.

    Conseils à la direction

    Stop covering up the lies that are told and going against your own procedures.


  6. Utile (5)

    « What an amazing experience so far. cant wait to see what's next. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Manager
    Employé actuel - Manager
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps (Moins d'un an)

    Avantages

    Supportive area management always at the end of the phone. Staff moral is clearly a top priority at toolstation and progression does not seem to be an issue with this rapidly expanding company.

    Inconvénients

    Product knowledge is a challenge and can be slow going. It's easy to get left behind without regular chats to most customers as your learning base. Toolstation dont directly offer help or guidance with this.

    Conseils à la direction

    A basic handy guide for the staff area on some basic trade knowledge wouldnt be a bad thing. It would show support and understanding.


  7. Utile (3)

    « Dear Oh Dear »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    Je travaille chez Toolstation à plein temps (Pendant plus de 8 ans)

    Avantages

    Not unemployed. It's a job
    Free Tea and Coffee
    Decent customers

    Inconvénients

    Not interested in people whatsoever.
    Deduct time from you for breaks you can't take due to lack of staff.
    Expect you deliver amazing results but do not give the resources required.

    Conseils à la direction

    As dozens of other reviews say.....Have a reality check. You demand more and more yet give stores less and less. It's all well and good doing a colleague survey but the majority of people believe it falls on deaf ears.

  8. Utile (6)

    « Underpaid, overworked, under appreciated »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Store Manager
    Employé actuel - Store Manager
    Ne recommande pas
    Point de vue neutre
    Désapprouve le PDG

    Je travaille chez Toolstation à plein temps (Pendant plus de 5 ans)

    Avantages

    The pittance of a wage at the end of the month.
    Being in work.
    Leaving at the end of the shift.

    Inconvénients

    Not enough staff or hours to cover unpaid breaks.
    No extra cover for holidays.
    Constantly adding jobs to the workload, but giving nothing extra in return.
    Although minimum wage is rising managers do not receive a rise in line so the general store staff are catching up.
    After being taken advantage of and expected to cover last minute shifts the store moral is at rock bottom making it difficult to cover shifts.
    Upper management do not appear to give a damn even though the company is pushing its 'great place to work' idea. So far this has been talked about for around a year and we are yet to see them live up to any of the promised changes.

    Conseils à la direction

    Look after your staff, pay them a decent wage for the amount of pressure and stress you put on them. They will appreciate it and will look after your stores!


  9. Utile (8)

    « Joke of a work environment. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Customer Service Representative - Ipswich, Angleterre (Royaume-Uni)
    Employé actuel - Customer Service Representative - Ipswich, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue neutre
    Aucune opinion sur PDG

    Je travaille chez Toolstation (Plus d'un an)

    Avantages

    If you’re lucky you find a good team of people to get on with. If not, then I can’t think of any pros.

    Inconvénients

    Mixed messages from management, supervisors and key holders. Rotas constantly changing with only a day or two notice. I’ve had my shifts changed without being told then had to have a ‘one to one’ about why I missed said shift! Expected to start work as soon as you’re in the store. Constantly changing and adding to store/business goals. Having to ask customers to leave a review is the absolute worst. I do delivery, till work, help train up new staff, cleaning the toilet, sweep and mop the entire shop for £7.50 an hour. It’s absurd. I am expected to know about all the products we sell. I would seriously warn anyone before submitting an application.

    Conseils à la direction

    People will be happier to do all the tasks that the role entails if you paid them more.


  10. « Manager »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Manager - Manchester, Angleterre (Royaume-Uni)
    Ancien employé - Manager - Manchester, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Toolstation en Contrat Permanent (Plus d'un an)

    Avantages

    Excellent progression through the ranks

    Inconvénients

    Poor staffing budgets that affect colleagues work/life balance

    Conseils à la direction

    Improve employee benefits to match customer benefits


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