Avis sur Toolstation | Glassdoor.be

Avis sur Toolstation

Dernière mise à jour : 18 septembre 2018
140 avis

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Toolstation Managing Director James Mackenzie
James Mackenzie
12 Évaluations

140 Avis des employés

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  1. Utile (1)

    « Plumber's »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Plumber - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Plumber - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps (Pendant plus de 8 ans)

    Avantages

    Very good to work for

    Inconvénients

    Sometimes not on tkme with thr things

    Conseils à la direction

    Maybr improve maner


  2. Utile (1)

    « Great place to work...but only for some! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Store Manager
    Employé actuel - Store Manager
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps (Plus d'un an)

    Avantages

    Good work/life balance on the most part when store is settled. Expectation is to pick up the slack where there are vacancies or sickness within the store.

    Inconvénients

    When it hits then fan, it can all go horribly wrong. Recent change in RM has meant that a lot of support that was provided previously is no longer there due to inexperience and a lot of teams are really feeling it.

    Conseils à la direction

    Continue to promote from within the business as external candidates don’t understand the business and the pressures that everyone is under due to lean labour model. It’s great when everyone is there but falls down when people leave or get sick.

  3. Utile (1)

    « Fast growing company »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Branch Manager - Kirkcaldy, Écosse (Royaume-Uni)
    Employé actuel - Branch Manager - Kirkcaldy, Écosse (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps (Plus d'un an)

    Avantages

    I have been with the company just over 16 months and in that time I have been put on there retail development program which I completed and I loved it has made me a more confident person in work and in my personal life they offer a good work life balance and great progression to anyone who wants to push forward and make a good career for them selfs I have a great team in my store currently and they make me enjoy going to work!!

    Inconvénients

    No two days are the same in toolstation but as a company they are learning and growing and they will make mistakes along the way to get to where they need to be I have no major issues with working here

    Conseils à la direction

    All store managers should be paid the same not all different bands


  4. Utile (2)

    « Enjoyable with lots of opportunities »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Keyholder - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Keyholder - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à temps partiel (Plus d'un an)

    Avantages

    My manager makes sure my rota fits around my football. The team I work with are also a good laugh. Quite excited at the prospect of developing myself and the company is talking a lot about development and opportunities. Can see myself here for a while.

    Inconvénients

    My hourly rate could be better to be fair, but I do get to pick up extra hours which is a big plus!

    Conseils à la direction

    I can see lots of positive change coming and just don’t forget that your people make you succeed.


  5. Utile (1)

    « Great place to work. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps (Moins d'un an)

    Avantages

    Great place to work, a big company that is retaining its family values. Good work culture and great people. A growing business that values and invests in its staff. A agile business where an emlpoyee can still influence their departments positively.

    Inconvénients

    Clocking in, which has now has been abolished in Head office.


  6. Utile (1)

    « Loving it!!! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Supervisor
    Employé actuel - Supervisor
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps (Moins d'un an)

    Avantages

    My team are tops and enjoy the banter with them.
    Customers are generally a laugh too and the works not really that hard.

    Inconvénients

    My manager needs to make better coffee...

    Conseils à la direction

    My RM is a breath of fresh air, can we keep him!


  7. Utile (1)

    « Bit more life-work balance would be great. As would better pay - it's embarrassing. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Manager - Édimbourg, Écosse (Royaume-Uni)
    Employé actuel - Manager - Édimbourg, Écosse (Royaume-Uni)
    Ne recommande pas
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps (Plus d'un an)

    Avantages

    I enjoy my job. As long as people from HQ leave us alone. It's the staff that make it for me and I've made some great friends there. We're almost a family. I think the key to success, at branch level at least, is to build a good, strong team. If that is done correctly then everything else falls into place. Yes, there needs to be core standards but allowing managers to run the branch in the manner that they see fit - to account for the locality, staff quirks etc - will promote growth. If customers see happy, dedicated staff...they return. If I go to a pub and the bar person looked miserable and whined about their job, why would I go back?

    Inconvénients

    Couple of things -

    Staffing levels - pared to the bone. Everything is run on a tightrope and if there's a man down or some are on holidays, then things can get brutal and the work/life balance (which is already poor) can crumble into the abyss.

    Pay - it's well below standard. I feel ripped off every single day.

    Why the focus on petty nonsense? Relax, it's an industry that relies on real people with real needs and concerns. So what is something isn't signed in the right place or the toilet roll is an unauthorised brand, nobody will die.

    Conseils à la direction

    I can see some changes within. And that's good. It's very important to hire real human RMs and not corporate robots that have no idea how to talk to people. I will have no problem handing my keys back if I get any form of disrespect and I'll be on the lake fishing by the afternoon and not look back. To be fair, and as I said before, there are hints of change and our new RM does indeed come across as a likeable real human. That, makes all the difference and goes someway towards retaining staff - the Toolstation Holy Grail.

  8. Utile (3)

    « Pros/cons »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Supervisor - Stockton-on-Tees, Angleterre (Royaume-Uni)
    Employé actuel - Supervisor - Stockton-on-Tees, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    Je travaille chez Toolstation à plein temps (Plus d'un an)

    Avantages

    Selective staff, and selective customers.

    Inconvénients

    Pay, £8.48 for a supervisor is robbery. A normal person in a supermarket gets roughly £9-£9.50 for shelf stacking and serving. Try to keep employees yet cut hours. Cant keep staff when theres bills to pay. Yet giving them no payrise or nothing, no loyalty towards co wokers. A great place to work is not what i would say at all . Outdated till system. Finish at 8 back in at 6.

    Conseils à la direction

    My advice. Take care of the staff and the staff will take care of you, putting customers first is not the way forward, believe me. These employees work 16-40 hours pw. Customers, yes, pay our bills. But the majority of the time are clueless, reckon i should work in the building with a suit and tie on, 3 years id have it the best place to work. By actually listening, and communicating, with staff.

    Réponse de Toolstation

    31 août 2018 – Retail Director

    Hello, thank you for writing your review; it's really important to me that I receive and listen to feedback.

    I am really focused on making sure that Toolstation is a great place to work and I... Voir plus


  9. Utile (1)

    « Worst year ever »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Manager
    Employé actuel - Manager
    Ne recommande pas
    Point de vue neutre

    Je travaille chez Toolstation à plein temps (Pendant plus de 8 ans)

    Avantages

    People you work with. Customers.

    Inconvénients

    Pay. Hours. Micro managed. No autonomy. All treated like incapable.

    Conseils à la direction

    Give managers more autonomy, better pay and leave them alone to run their store. Spend time focusing on the managers that can't manage rather than treating us all as if we are incapable idiots.


  10. Utile (1)

    « Good »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Manager - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Manager - Londres, Angleterre (Royaume-Uni)

    Je travaille chez Toolstation à plein temps (Plus d'un an)

    Avantages

    The team members you work with

    Inconvénients

    None that I can think of

    Conseils à la direction

    None

    Réponse de Toolstation

    31 août 2018 – Retail Director

    Hello, thanks so much for your review.

    It's great to hear that you're enjoying working at Toolstation so much! There's still lots of opportunity for us to improve, and I hope that you will like... Voir plus


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