Avis sur Toolstation | Glassdoor.be

Avis sur Toolstation

Dernière mise à jour : 9 décembre 2018
153 avis

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Toolstation Managing Director James Mackenzie
James Mackenzie
20 Évaluations

Avis des employés

Trier: PopulairesÉvaluationDate

  1. « Retail Manager »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Retail Manager - Southport, Angleterre (Royaume-Uni)
    Employé actuel - Retail Manager - Southport, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps (Plus de 3 ans)

    Avantages

    The internal development of current employees is outstanding! You really will have a career here at Toolstation. I have experienced this first hand being promoted to manager as the company recognises talent and rewards them. I was also inducted onto the the Toolstation Retail Development Programme which I cannot shout about enough it is an excellent programme to set an individual up to running their own store, providing them with all the tools required to become successful.

    Inconvénients

    None it is a great place to work

    Conseils à la direction

    Keep on doing what you're doing making Toolstation a great place to work


  2. « Awful job and company, good people »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Customer Assistant - Eastbourne, Angleterre (Royaume-Uni)
    Ancien employé - Customer Assistant - Eastbourne, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue neutre
    Aucune opinion sur PDG

    J'ai travaillé chez Toolstation à temps partiel (Plus d'un an)

    Avantages

    - Generally great customers. Dealing with tradesmen is much better than dealing with the general public to say a supermarket, shop, cafe etc
    - Learn lots about different areas including plumbing, electrics, tools etc
    - At my store in particular, other colleagues are great

    Inconvénients

    -Bad hours. You either start at 6:45 in the morning and/or finish 7:15
    - Hard work with no reward and incentive
    - Some Area Managers can be challenging to work with
    - Much harder, physical job than the majority of other retail places
    - Low pay

    OVERALL ADVICE

    If you need a job asap then go for it because it's generally pretty easy, but don't stick around. Just use this as a way to get into somewhere else. Leave as soon as you can.

    Conseils à la direction

    Lead by example. Don't just sit around on your phone being lazy pretending to work, if you do this then people will see this and just not bother themselves. Because why should they?

    Show people you put in the work and you'll get that in return.

  3. « Customer advisor »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Recommande
    Point de vue positif
    Aucune opinion sur PDG

    J'ai travaillé chez Toolstation à temps partiel

    Avantages

    An extremely easy job with almost no pressure. All you had to do was collect item for customers.

    Plus, sort out deliveries twice a week.

    Inconvénients

    Their checkout system is not a barcode-scanning sytem. You have to manually put in the item code and quantities which can get annoying.

    Can get really boring especially in stores which aren't busy.

    Conseils à la direction

    Improve checkout by introducing scanning sytem and provide Wifi to employees! Also, give more to employees to do when store is quiet.
    Plus, let employees enjoy the free drink service too!


  4. « Supervisor »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps

    Avantages

    Really enjoying my time at This company. I’ve got myself on RDP which hopefully leads me to being a manager.

    Inconvénients

    Need more hours in stores when there’s holiday as it’s tough especially if some one pulls a sickie. Pay could be better but it’s alright for the work.

    Conseils à la direction

    Love the changes, keep the improvements coming! We all appreciate them.


  5. « Great company »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Store Manager - Ilkeston, Angleterre (Royaume-Uni)
    Employé actuel - Store Manager - Ilkeston, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps (Plus d'un an)

    Avantages

    Well structured. Good support from management. Lots of support from other stores always someone you can ask for help if needed.

    Inconvénients

    Always a challenge when rotas are involved. Sometimes lack of stock can be frustrating.


  6. Utile (3)

    « Great place to work, training and progression is available »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Retail Supervisor - Lymington, Angleterre (Royaume-Uni)
    Employé actuel - Retail Supervisor - Lymington, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps (Moins d'un an)

    Avantages

    Lovely team. As stores have small teams we become friends. Lovely atmosphere and great incentives for the teams from higher management

    Inconvénients

    Difficult hours for those with children. Smaller teams make it difficult when people are off on holiday or Ill

    Réponse de Toolstation

    24 oct. 2018 – Retail Director

    Hello, thank you so much for your review. It's so nice to hear that you are enjoying your time with us. The atmosphere in stores is great, and the support from team members second to none so I'm... Voir plus


  7. Utile (2)

    « Branch Manager »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Branch Manager
    Employé actuel - Branch Manager
    Recommande
    Point de vue positif
    Aucune opinion sur PDG

    Je travaille chez Toolstation à plein temps (Moins d'un an)

    Avantages

    Can get promotion very quickly

    Inconvénients

    Early openings, deliveries and dusty environment

    Réponse de Toolstation

    24 oct. 2018 – Retail Director

    Hello, thanks for the review.

    I am so pleased that you can see the opportunities for growth and career development here. We're working really hard on continually improving our Toolstation Academy... Voir plus

  8. Utile (2)

    « Growth and opportunity »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Retail Store Manager
    Employé actuel - Retail Store Manager
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps (Plus de 8 ans)

    Avantages

    My team are amazing. Fun to work with and a pleasure to manage. Everyone looks after each other and are really extended family. The whole team just wants to see a job well done.
    Progression is there if you want it, no matter your background. If you are willing to commit to the opportunities you can go as far as you dare in this company.

    Inconvénients

    As teams are small, when sickness hits at the same time as holiday, balancing hours can become challenging and hard on the team.

    Conseils à la direction

    Keep doing what you’re doing. The company is going in the correct direction. It’ll be interesting to be a part of in the coming few years.

    Réponse de Toolstation

    24 oct. 2018 – Retail Director

    Hello, what a great review. So glad to hear you're enjoying working at Toolstation so much and are excited about your future with us.

    I'm excited, 2019 is going to be a huge year for us with... Voir plus


  9. Utile (3)

    « Toolstation.. not just a job its much more »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Supervisor - Birkenhead, Angleterre (Royaume-Uni)
    Employé actuel - Supervisor - Birkenhead, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Toolstation à plein temps (Plus de 3 ans)

    Avantages

    The biggest pro about toolstation is no matter your background or qualification levels there is a ladder you can climb. They invest in their staff, they have just started me on my retail development programme and this is my next step up that career ladder within toolstation

    Inconvénients

    There is no real con to my job at Toolstation, i have had nothing but great experiences whilst i have been with toolstation.

    Conseils à la direction

    Keep investing in us and you will be rewarded 10 fold.


  10. « Colleague turnover rate vs Colleague benefits / Salary »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Store Manager
    Employé actuel - Store Manager
    Ne recommande pas
    Point de vue positif
    Aucune opinion sur PDG

    Je travaille chez Toolstation à plein temps (Plus de 3 ans)

    Avantages

    It’s clear that most colleagues I’ve encountered in the organisation are keen on the idea that it is a fast growing company and there seems to be opportunity to progress. There is a great deal of good hard working people in this company that want to succeed.. The service levels from some of the stores, warehouse and head office are outstanding. There are opportunities for individuals to JOIN a new growing company.

    Inconvénients

    The colleague turnover rate is astounding even though this has drastically improved over the last 3 years. However there is no continuity in management due to the expansion or follow through in their decisions. Sudden changes during the year in terms sales or contracted hours leaves much to be desired.
    It’s sends a mixed message to all that decisions we’re not thought through clearly.
    The rapid growth leads to a few inevitable negative consequences.
    - Undeliverable targets for stores nearby newly opened stores,
    - continuous travelling of colleagues to cover new store which disrupts the settled stores.
    - Colleagues being overlooked by an ever changing store supervisors, managers or Regionsl managers .

    Conseils à la direction

    Recruiting for toolstation is a difficult undertaking for good long term prospects.
    Filling short term gaps or panic recruitment is easy enough. Most don’t mind a foot in the door.
    But with the current rates on offer by Toolstation some quality colleagues are not considering the company as a long term employer.
    It is clear that other companies in this retail segment offer much better perks and job stability.
    Surely better hourly rates and benefits for colleagues and management would keep attracting better colleagues but also retain them as well.

    Réponse de Toolstation

    24 oct. 2018 – Retail Director

    Hello, thank you for taking the time to write your review. There are some real positives in your review. It's great to hear that you see that there are lots of opportunities, hard working colleagues... Voir plus