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Avis sur Glassdoor

Dernière mise à jour : 17 juillet 2018
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Glassdoor CEO Robert Hohman
Robert Hohman
388 Évaluations

460 Avis des employés

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  1. Utile (18)

    « Growth team, left out to dry. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Enterprise Growth - Mill Valley, CA (États-Unis)
    Employé actuel - Enterprise Growth - Mill Valley, CA (États-Unis)
    Ne recommande pas
    Point de vue neutre
    Approuve le PDG

    Je travaille chez Glassdoor à plein temps (Pendant plus de 5 ans)

    Avantages

    Glassdoor is an impactful tool for a job seeker, and knowing we promote this for employers to embrace is an amazing feeling. We've brought transparency to an industry that needed it and we do it in the most fair way we possibly can. Investing millions of dollars into Content moderation and never deleting reviews because we are "asked."

    The people I work with are smart, gritty, and hardworking. We work long hours, we’re often frustrated, but we have fun. Our managers are strong, our director is fearless.

    Yes, hours can be really long at times, however we have transitioned in our CS partners to help with some of account management and while not perfect, it's been helpful.

    Inconvénients

    If you're a candidate interviewing for the ENT AM role, I would not recommend it.

    Business decisions have been made in favor of our new biz and strat teams for years now.

    The new comp plan has major problems. Reps hitting quarterly quotas is no longer depictive of sales skill, hustle, and “trusting the process”. Opportunity in rep books is wildly different. The journey of FY2019 is enormously more challenging for some than others.

    There was a day when we had sub accounts, when new biz had one chance to sell and then had to pass over accounts. A day when an account that wasn’t truly an enterprise business would be passed down. When our best accounts were kept in our book. All of this has changed because it’s “good for the business” but it’s really been us passing opportunity to other groups of the org.

    While the comp plans OTE may look identical between the ENT AM vs. AE role, it was quickly proven in Q1 that AEs have the opportunity to make over 200% their quarterly number and bring in an enormous amount of money, crazy amount. THIS WILL NEVER BE POSSIBLE FOR AN AM REP BASED ON OUR COMP PLAN DESIGN. The amount of anger this brings me as an oversight from our leadership can not be expressed thoroughly via a gd review. Shame on you.

    If leadership believes the group carrying the largest quotas should not have the same opportunity to blow it out of the park, it's on us to decide if we want to work at this company.

    Conseils à la direction

    The result of the above is jaded reps who lost their sparkle and are updating their resumes. It makes me sad, and I hope it concerns our leaders. Frustration is at an all time high. These reps carry the largest quotas in the entire sales org. It feels like glassdoor is asking us all to leave, are you?

    It can’t be understated, growth is complex. But you've failed to bring in a VP who can navigate this. And since you've never been able to figure it out, you've allowed problems to escalate, products to break, a really talented manager to leave, and labeled reps that speak out as complainers. They aren't complaining, they're asking to sell reliable products with credible data and have equal opportunity to hit accelerators as peers.

    Growth should have demanded new products years ago.

    What I can’t understand is that retaining and growing clients is the future of our business. But products continue to break, the client experience is average, no new products come out, and AM work is undervalued.

    Let me be clear, this is not an attack on our new biz folks. They're talented, smart, and hard working. They turn non-glassdoor believers into champions, that's powerful.

    This review is an attempt to use glassdoor for its purpose. Bring transparency to a job seeker and provide feedback to our CEO and COO. This ship will sink if we don't find a solution to the above.


  2. « Glassdoor is awesome »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Mill Valley, CA (États-Unis)
    Employé actuel - Employé anonyme - Mill Valley, CA (États-Unis)
    Recommande
    Point de vue neutre
    Aucune opinion sur PDG

    Je travaille chez Glassdoor à plein temps (Plus d'un an)

    Avantages

    Lunch, dog friendly, work life balance, good PTO policy

    Inconvénients

    No 401k matching, a lot of leadership changes, just got acquired so not sure what that means for job security yet

    Conseils à la direction

    Lock down the long term incentive plan so that you don't see a mass exodus, and please please please give us 401k matching

  3. « SDR »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - SDR - Chicago, IL (États-Unis)
    Employé actuel - SDR - Chicago, IL (États-Unis)
    Recommande
    Approuve le PDG

    Je travaille chez Glassdoor à plein temps

    Avantages

    Culture. The people are so welcoming, and nice. Everyone wants to see you win.

    Inconvénients

    I do not have any cons.

    Conseils à la direction

    n/a


  4. « Great place to build commercial skills in a friendly environment »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Account Manager SMB - Dublin, Dublin (Irlande)
    Employé actuel - Account Manager SMB - Dublin, Dublin (Irlande)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Glassdoor à plein temps (Moins d'un an)

    Avantages

    Small close office in a great location.

    Lots of support from management.

    Transparent culture where nothing is kept from you.

    Friendly colleagues. who like seeing you do well.

    Opportunity for international travel regularly.

    Great work life balance .

    Inconvénients

    As with any small organisation going through rapid expansion there are some growing pains.

    Response rate from support services can be slow.

    New systems mean tracking your quota performance can be challenging.

    There are never enough Vit Hits in the fridge ;)

    Conseils à la direction

    Keep building in EMEA . Progress has been huge in the last few months and I am really excited to see what the business develops into.

    Continue to invest in facilities and perks to keep employees engaged and productive.

    As we continue to grow in size make sure not to allow the great culture that the business has to be lost.


  5. Utile (5)

    « If You Build It, We Will Sell It, and They Will Buy It »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Enterprise II - Mill Valley, CA (États-Unis)
    Employé actuel - Enterprise II - Mill Valley, CA (États-Unis)
    Ne recommande pas
    Point de vue négatif
    Approuve le PDG

    Je travaille chez Glassdoor à plein temps (Pendant plus de 5 ans)

    Avantages

    The Mission is amazing, To Help People Everywhere Find a Job and Company they Love.
    Good Salary and Commission
    Great Benefits
    Great Team Members
    Great Office
    Dogs!

    Inconvénients

    I've Sold the same products for 5 years
    We Need something new to sell
    Our internal feedback goes to a layered system of management that never makes it s way outside of Sales.
    We forecast to forecast the forecast before forecasting that previous forecast.

    Conseils à la direction

    Vision : From my stand point Sales needs to demand a new product. If we do not get something new to sell that is not a failure of the product team as I believe they are truly looking at the 3-5 year strategy, that is a failure of the Sales Organization to not influence the decisions of what we need to be successful on the Enterprise tier in the near term. Thats not just on Enterrprise sales leadership, but Enterprise sales reps too. We need to be in alignment.

    Day to Day : Our sales leaders forecast too much. You can only look at an excel doc so much, why cant we hire an analyst to focus on forecasting and task Sales with more responsibilty to "lead and succeed". We do not need our SVP, our VP, our Director AND our Manager rolling up forecasts 4 times a month... because at the end of the month, and end of quarter we then get a SVP quarter in review, an Enterprise quarter in review, and a director quarter in review...

    You have solid sales people, don't be afraid to fail, take a risk, and watch how much of it we sell.


  6. « No better time to join! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Dublin, Dublin (Irlande)
    Employé actuel - Employé anonyme - Dublin, Dublin (Irlande)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Glassdoor à plein temps (Moins d'un an)

    Avantages

    - Comprehensive training both online self-driven and classroom based
    - Smart and friendly colleagues - managed to maintain scrappy, startup culture across different offices
    - Excellent solution delivering great results for clients
    - Opportunities for advancement and professional development

    The recent acquisition by Recruit Holdings means Glassdoor will be able to speed up the expansion efforts in EMEA and beyond. There's never been a better time to join! Like my colleagues, I'm extremely excited to see what the next 12+ months brings for Glassdoor.

    Inconvénients

    Not enough green Vit-hits ;)
    No other cons so far

    Conseils à la direction

    Keep doing what you're doing


  7. Utile (4)

    « Enterprise Account Manager - No Win! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Enterprise Account Manager - Mill Valley, CA (États-Unis)
    Employé actuel - Enterprise Account Manager - Mill Valley, CA (États-Unis)
    Ne recommande pas
    Point de vue négatif
    Aucune opinion sur PDG

    Je travaille chez Glassdoor à plein temps (Pendant plus de 5 ans)

    Avantages

    The greatest part of Glassdoor are the people that I work with.

    Inconvénients

    For the past 4+ years Glassdoor has been trying to figure out how to organize internally and how to structure the goals. This is still a struggle as no one in leadership has a clue regarding the growth side of the business and how to make goals fair across the teams. I am not sure how many years they are going to try and put a “one size fits all” approach on this until they realize that does not work. There is no parity in size of books, types of accounts, past history on accounts (which will clearly dictate future growth), etc. There is no forgiveness in the plan and frankly the ability to make your OTE is almost impossible unless you are a lucky few. Throughout my tenure here, they keep saying “we messed up” and then do little things to try and correct, but they only correct for those who have already reaped the benefits. Additionally, their is NO support for the ENT growth tier. It has become abundantly clear that unless you are in new business or on the strat team, that your success will always be a struggle here and you are completely on your own.

    Conseils à la direction

    Stop doing the same thing over and over with a slightly different look to it. As a company that wants to put the “client first”, then you need to put your top account managers first. They are your direct contact with your most important clients and if they are not feeling success and positive that will only emulate out to clients indirectly. Plan for the future and stop trying to put band aids on problems. Lastly, listen to what your employees say and make change, don’t just try to seem empathetic and do nothing.

  8. « Feels like home »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Sales Development Representative - Mill Valley, CA (États-Unis)
    Employé actuel - Sales Development Representative - Mill Valley, CA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Glassdoor à plein temps (Plus d'un an)

    Avantages

    I love working at Glassdoor. The company mission resonates with me and is always reiterated. I love my manager and my co-workers. The company puts on fun events, the office is beautiful and dog friendly. Everyone is nice and friendly as well. I am able to be a leader and am never told that something is out of reach if it's something I want to do. My teammates support me and my managers encourage me.

    Inconvénients

    I have no complaints. I truly love working at Glassdoor!!!!!!!!!!!

    Conseils à la direction

    Continue to work hard for your team and help those that fall behind. Always make sure promotion paths are clearly understood.


  9. « Disappointed in ENT Growth »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Glassdoor (Pendant plus de 3 ans)

    Avantages

    Great people: talented, smart, fun, kind, heart's in the right place. The people here make us who and what we are. Good benefits.

    Inconvénients

    Sigh...another new fiscal year, another quota/comp disaster for Growth. If you're going to expect excellence from reps, shouldn't we expect excellence from sales ops and management in return?

    No one really understands how quotas were distributed at the individual rep level. And no one knows how they can change during and after quarter end (shocking).

    There's also too much quota disparity. Some people got an easy start, some people got a rough start to the year. Based on seemingly random account distribution.

    Accelerators feel like a pipe dream for Growth. If you're growing accounts 20% each, AND not losing any, AND finding a significant amount of off cycle dollars, then congrats you MAY actually hit your quarter (probably not though). And because of the nature of the comp plan, if you do outperform, accelerators won't even really be a factor until Q4 anyway - so great, we get maybe one quarter of crushing it. I know it's not all roses in New Biz, but it sure feels like a couple POCs and a couple annual deals- and you're in accelerator territory. Good for them, but it feels like Growth has to turn water into wine just to hit our quota.

    Conseils à la direction

    Every time senior leaders tout our Value Retention year over year, we all cringe, knowing how under-valued and under-supported the Growers responsible for that improvement feel.

    Fire your consultants and try again with a clean slate. Can we go back to bookings please?


  10. Utile (2)

    « It doesn't get better »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Sales Development Representative - Chicago, IL (États-Unis)
    Employé actuel - Sales Development Representative - Chicago, IL (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Glassdoor à plein temps (Moins d'un an)

    Avantages

    - I don't feel like I have to separate my work from my life... working at Glassdoor is just a part of my life and I love every single second of it.
    - I don't ever work more than 40 hours/week, and I get paid more than most people doing a similar job at other tech companies
    - Quota is extremely attainable, and once you exceed your quota get ready for VERY aggressive accelerators

    Long story short, Glassdoor fits my life extremely well. I'm able to provide a comfortable life for my family, while also being able to spend significant time with them.

    Inconvénients

    - Historically hasn't been great training support for SDR's, however that is changing, as we recently added a SDR Sales Trainer to our team
    - Office is getting so big that its almost impossible to get to know everyone

    Conseils à la direction

    Invest more resources into on-boarding. First impressions are everything, and its important we create a great experience for our new hires!


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