Avis sur Gengo | Glassdoor.be

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Avis sur Gengo

Dernière mise à jour : 28 septembre 2017
26 avis

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Contrat PermanentTemps Partiel

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Matthew Romaine
5 Évaluations

26 Avis des employés

Trier: PopulairesÉvaluationDate

  1. «A Good Opportunity for Experienced Translators»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Freelance Translator
    Employé actuel - Freelance Translator
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Gengo à temps partiel (Pendant plus de 3 ans)

    Avantages

    If you are an experienced translator, it's a good opportunity for you to add an extra income stream.

    Inconvénients

    There's no cons as a part-time job, otherwise one language pair wouldn't give you enough jobs.

    Conseils à la direction

    Hope you find more clients.


  2. Utile (4)

    «A poorly managed company»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Operations
    Ancien employé - Operations
    Ne recommande pas
    Point de vue neutre
    Aucune opinion sur PDG

    J'ai travaillé chez Gengo en Contrat Permanent (Plus d'un an)

    Avantages

    - Motivated, smart co-workers who are passionate about what they do
    - Nice location in Tokyo
    - Good concept, easy to get behind

    Inconvénients

    - Unfortunate management - mostly nice people, but inexperienced and not uniformly skilled to manage
    - COO is the single most terrible person I've ever worked with in my professional career before or since
    - Often there's a mismatch between the strengths of the service and customers sold, leading to operational headaches
    - Dev resources go to increasing sales, usually not improving core platform, leaving Operations teams with not enough tools to do their jobs well
    - Lack of diversity in leadership, especially gender

    Conseils à la direction

    Listen to your employees, and be mindful about how you treat people.


  3. Utile (1)

    «If you have good foreign language skills in a language pair they need,, it's easy to get work with them.»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Translator
    Employé actuel - Translator
    Recommande
    Point de vue positif
    Aucune opinion sur PDG

    Avantages

    Great flexibility, work from home, can take time off whenever you want. If you do good work consistently, customers will often choose you as a "favorite" translator, which means you get first crack at their assignments. I find their ratings system (your "grade" on your work) to be very fair on the whole. The company, of course, loves diversity: its translators work all over the world. So many languages, so many cultures! This company is also a reliable way to get the experience needed to do other translation work.

    Inconvénients

    One downside is the fact that the pay is not great. However, they do all the work getting the jobs. You may also need to keep your schedule very loose; jobs come in at all hours of the day or night. The customer who needs the quick translation could be anywhere in the world, in any time zone. I often work in the middle of the night.

    Conseils à la direction

    Keep up the good management and the upbeat work atmosphere! There have been some minor wrinkles with the Translators Operations Team regarding the new QA process which can be discouraging, but I trust they will get ironed out in short order.


  4. Ceci vous a été utile ? La communauté a besoin des contributions de chacun – Ajouter un Avis anonyme


  5. Utile (2)

    «Engineering at Gengo»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Engineer - Tokyo (Japon)
    Ancien employé - Engineer - Tokyo (Japon)
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Gengo en Contrat Permanent (Plus d'un an)

    Avantages

    International Environment.
    Passionate group of engineers focused on cutting edge technology.
    Great opportunities to work on a growing dynamic product.
    Fantastic work location.
    Great hackathons.

    Inconvénients

    As with any product with a solid customer base there is some minor technical dept.
    For working in the Tokyo office you must like Tokyo.

    Conseils à la direction

    Keep hiring great engineers and stay open to trying new things.


  6. Utile (1)

    «Learned a lot, but ran out of opportunities.»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme - Tokyo (Japon)
    Ancien employé - Employé anonyme - Tokyo (Japon)
    Recommande
    Point de vue neutre
    Aucune opinion sur PDG

    J'ai travaillé chez Gengo en Contrat Permanent (Plus d'un an)

    Avantages

    There were free snacks and lunches on Fridays and Lunch and Learns on Fridays were fun. The vibe in the office is a unique startup in Tokyo to have the Silicon Valley style and they are always trying new things/tech to make work smoothly. Gengo also has paid language lessons (for the first 3 months) which makes sense for a language company.

    Inconvénients

    The transparency could be improved. Glossing over meeting room glass seemed like an odd move. The Lunch and Learns used to be done more by fellow employees but recently changed to outside guests which weren't always as fun as learning about fellow co-workers. The hardest challenge is to reduce the gap in communication between teams which is not always the best.

    Conseils à la direction

    Gengo has a good product, a good brand, great workers and nice development core. Use these strengths even more to advance the brand further. Your company should give non-active translators non-translation jobs to reactivate them to earn money outside of just translation. Gengo spent money to get them, so why not put them to more work?


  7. Utile (7)

    «The company lacks direction, heart and soul.»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme - Tokyo (Japon)
    Ancien employé - Employé anonyme - Tokyo (Japon)
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    J'ai travaillé chez Gengo en Contrat Permanent (Plus d'un an)

    Avantages

    - Relatively decent pay
    - English work environment
    - Convenient office location
    - Little to no overtime

    Inconvénients

    - Everything else
    - Management

    The company is run by two friends who seem to be clinging to what Gengo was and not directing it into what it can/could be. The CEO is out of the office most of the days and when he is in, he doesn't inspire the team with his actions/words. He tries to do it through his "fun" activities. Since he is not in the office much, that leaves his buddy and COO to basically run the place. Too bad considering the COO is a walking HR violation who laughs off the inappropriate things he says or does by simply saying "I'm from New Jersey, this is how people behave there."

    Conseils à la direction

    You had your chance to learn from the outside/investor Japanese sales team that came in and observed Gengo for almost a year. You should have handed over the reigns to them and you two step aside. Since you won't do that, take a look in the mirror and try to grasp why the turnover rate is so high. On paper, the positives listed above would be a dream for almost anyone, it's just dealing with the management that is the mental drain that makes people want to leave. And get some more actionable quarterly goals, not vague hipster-sounding religion-invoking catch phrases like "build an industry-agnostic platform".


  8. Utile (5)

    «Bad experience overall»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Ne recommande pas
    Point de vue neutre
    Aucune opinion sur PDG

    Avantages

    They pay on time. They give enough time to complete the projects. The idea of the system is quite good.

    Inconvénients

    The reviewers are not fair at all.
    If a customer doesn't like your translation doesn't have to pay for it, however they already have the base from which they may build upon. And they have it for free, which is extremely unfair.
    Rise the reward per word.


  9. Utile (11)

    «Stay away from this company»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    J'ai travaillé chez Gengo en Contrat Permanent

    Avantages

    well funded
    everyone except management team is nice.
    some benefits/perks are nice

    Inconvénients

    they say they work "silicon valley style", but don't trust them. they only "sillion valley style" going home 6 pm flat, without getting anything done.

    lots of stupid meetings
    lots of internal politics.

    management team have no relevant experience, no idea what to do, no commitment, no effort, no passion, no decision makings, and extremely conservative. they seem want to be paid well and stay where they are as much as they can.
    your hard work never pays off here

    if you are looking for a job here, make sure to ask more details from someone who work/used to work here before you sign anything.

    Conseils à la direction

    consider all quit at once and hire better management team or sell out the business before it's too late


  10. Utile (2)

    «Good experience»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme

    Avantages

    It's a good way of getting into translation

    Inconvénients

    Infrequent translations, some days are particularly quiet


  11. Utile (4)

    «Korean-English Translator»

    StarStarStarStarStar
    • Opportunités de carrière
    Employé actuel - Korean-English Translator - Séoul (Corée du Sud)
    Employé actuel - Korean-English Translator - Séoul (Corée du Sud)

    Avantages

    Clean interface, good guides for translators, regular newsletters. They seem to have high standards for choosing translators, and they are very transparent.

    Inconvénients

    Not a single job in over a year for my language pair. I haven't made a cent since working there.

    Conseils à la direction

    Try to recruit work for every language pair so that your freelancers aren't frustrated at lack of work.


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