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Avis sur Fitbit

Dernière mise à jour : 12 février 2018
168 avis

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Fitbit CEO James Park
James Park
125 Évaluations

168 Avis des employés

Trier: PopulairesÉvaluationDate

  1. Utile (2)

    « Great environment »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Dublin, Dublin (Irlande)
    Employé actuel - Employé anonyme - Dublin, Dublin (Irlande)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Fitbit à plein temps (Plus d'un an)

    Avantages

    Great workplace and culture
    Interesting projects
    Incredible mission - to make the world a healthier place
    Like minded colleagues
    Phenomenal growth in last 24 months

    Inconvénients

    Some processes outdated as have grown so quickly

    Conseils à la direction

    Stick to your guns, we are on the right path for continued growth


  2. « Some great things. And some drawbacks. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Senior Research Scientist - San Francisco, CA (États-Unis)
    Employé actuel - Senior Research Scientist - San Francisco, CA (États-Unis)
    Recommande
    Point de vue neutre
    Approuve le PDG

    Je travaille chez Fitbit à plein temps (Plus d'un an)

    Avantages

    Great work/life balance, amazing co-workers

    Inconvénients

    Lack of direction as a company (and constant pivots) causes lack of motivation in employees.


  3. Utile (15)

    « Unfortunate State of Affairs »

    StarStarStarStarStar
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    J'ai travaillé chez Fitbit en Contrat Permanent

    Avantages

    A really great mission underlies this company - "Making the world a healthier place". Who couldn't get aligned with that mission? In past, there has been a great external brand, image and connection to the world. Made you proud to be part of it.

    Inconvénients

    This is an HBR text book case of the impact of Leadership. The company had everything going for it, and has really floundered due to inexperienced and a really out-dated approach to building a company, executing on a vision and cultivating employee engagement, connection and loyalty. The two founders are simply inexperienced and take far too long to catch on to what matters and often just don't. The CFO has a classic 1970s/80s mindset. Anything employee related is an expense that can be cut without a second thought and then wonders why there is 40% turnover. So many talented people gave it their all and then gave up. The replacements are mediocre of course, because the brand has lost it's appeal. What A players are going to leave great roles to join Fitbit now? Really sad actually. Could have been such a great story.

    Conseils à la direction

    Start over with your philosophy. You've really lost the plot. Employees simply can't come last. The turnover you are experiencing is unfortunately so well deserved, and could have so easily been avoided. You kind of need great talent to execute on a strategy, but that seems to be a difficult concept for the Exec team to grasp.


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  5. « Fitbit company pros and cons »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Fitbit à plein temps

    Avantages

    Flexible, innovative and exciting, never boring.

    Inconvénients

    Turbulent and constantly dealing with changing goals.


  6. « Commodity Manager »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Manager - San Francisco, CA (États-Unis)
    Employé actuel - Manager - San Francisco, CA (États-Unis)
    Recommande
    Point de vue neutre
    Approuve le PDG

    Je travaille chez Fitbit à plein temps (Pendant plus de 3 ans)

    Avantages

    Great Team work environment and flexible working hours

    Inconvénients

    Top management in operation never learn the lessons from the past


  7. Utile (1)

    « Although I've enjoyed working here, so much about the company could/needs to be improved! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Program Manager - San Francisco, CA (États-Unis)
    Employé actuel - Program Manager - San Francisco, CA (États-Unis)
    Recommande
    Point de vue positif

    Je travaille chez Fitbit à plein temps (Plus d'un an)

    Avantages

    -Great, intelligent people
    -Fun culture/environment (fun perks like weekly happy hours, Workout Wednesdays)
    -Universal mission that everyone is passionate about -- lots of products and new opportunities to be excited about

    Inconvénients

    Fitbit has grown very quickly and wasn't able to keep up in some aspects - organizational communication leaves a lot to be desired for and lots of processes/programs that should be put in place for such a large company are either underdeveloped or don't exist at all. This leads to a lot of unnecessary work/time/effort spent on things that could be better put to use. Some senior/exec management is also unaligned and disconnected.


  8. Utile (10)

    « A Change Would Do Them Good »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - San Francisco, CA (États-Unis)
    Employé actuel - Employé anonyme - San Francisco, CA (États-Unis)
    Ne recommande pas
    Point de vue neutre
    Approuve le PDG

    Je travaille chez Fitbit à plein temps

    Avantages

    Great aspirations, good intentions, some awesome folks who are a pleasure to work with.

    Inconvénients

    Feels like the customers and products come first, with employee well-being trailing far behind.

    Conseils à la direction

    It only takes one bad apple in management to ruin something good. When you see high turnover in one section of a department you might want to talk to the little guys on that team.


  9. Utile (52)

    « RUN, do not walk, to the NEAREST EXIT. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - San Francisco, CA (États-Unis)
    Employé actuel - Employé anonyme - San Francisco, CA (États-Unis)
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    Je travaille chez Fitbit à plein temps (Plus d'un an)

    Avantages

    - Offices in downtown SF. No south bay commute is nice.
    - Cool to work on hardware products.
    - Raw passion and compassion for colleagues at the lowest levels of the hierarchy.

    Inconvénients

    Buckle up, buttercup.

    - Lack of vision from top leadership on whether we want to be a health company or a consumer electronics company. This creates a fragmented and broken product portfolio. Latest smartwatch release is a prime example. It pales in comparison to almost any other smartwatch on the market, and though it is equipped some more advanced sensors, they are not functional on the product because the software work required wasn't completed.

    - Numerous layers of completely inept middle management are given way too much power. The largest piece of this problem is the product management org, which needs to be completely gutted. The new trimester planning process is a turf war, consisting of weeks to months of bitter fighting to get features on the roadmap. We end up committing to doing too much, since NO ONE seems to do any resource planning to figure out whether we actually have the staff to build what the PM org and execs put on the roadmap. The actual dev and design teams who will be tasked with the work have little voice in this process and only find out the results at the end. Compounding all of these problems, the planning cycle takes so long and happens three times per year which means we're almost always in a planning cycle and continuously shifting around our priorities.

    - Teams across the product development side of the house (sw and fw engineering, QA, design) are all understaffed. This leads to dismal team morale, constant tension between ICs in these teams, and very high attrition rates even by Silicon Valley standards. Some employees are so overworked that they come in even when sick because they have too much on their plates to take time off.

    - Due to overcommitting and lack of resources, the scope and feature set of products we release are usually severely cut from the original plan for the product, to the point that the original vision for the product is barely recognizable in what is actually released.

    - Major lack of diversity especially in management teams. Mostly white men. The company has no visible programs to foster diversity in hiring. There are some special interest programs once already inside, but they don't seem very active. Fitbit's answer to our diversity problem is "we don't have one."

    - C-level leadership is not present and feels disconnected from the rank and file. Bi-weekly all hands meetings feel more like a mandatory address from a dictator than an open dialogue. I have worked at companies much larger than Fitbit, with *thousands* more employees on their HQ campuses, and still felt the executive leadership was more open and connected to staff. The CEO and CTO really should take a pause from whatever they do on a daily basis and take time to meet with a listen to all of the teams building out their products.

    -- As a sub-item to this, there is a lack of transparent communication from the top down at Fitbit. Exec leaders yack all the time about how they are working to improve this, but little has changed. Prime example: earlier this summer, there were apparently some kind of violent threats made against our San Francisco HQ. The company sent out cryptic emails telling all of us to work from home and not come into the office, but leaving us otherwise in the dark. This came from HR, not even the C-level execs. This went on for several days, with nightly emails saying to "keep working from home tomorrow." After a week, they claimed they worked with law enforcement to confirm it was safe for us to return to the offices, but never shared exactly what the threats were or what steps were taken to keep all of us safe in the future. The entire situation was completely mishandled. Reminds me of our layoffs in Jan '17, but I'm sure there are enough Glassdoor reviews on those so I'll skip over that subject.

    - There is no formal performance review process at Fitbit. There is only a self service check in web app that is fairly useless. Some departments have come up with their own performance review processes which are biased and opaque. Apparently I have had several performance reviews in my time at the company but no one has ever shared any of the results with me. When I surfaced this complaint to HR, they asked, "have you ever had a conversation that seemed like it _could have been_ a performance review?" *jaw drops*.

    Given this lack of clear evaluation, promotions seem unfair and opaque, and many ICs and even team leads do way more than their job description but still don't get promoted. This increases our attrition problem. Some who have left have told me they were offered (long overdue) promotions on their way out, which just feels pathetic.

    - Our entire marketing organization has a very poor understanding of our product portfolio and relies heavily on people in the product development side of the house to do their jobs for them. They have dozens of project managers, coordinators, and other oversight roles but not enough executors which means they outsource or try to force others to fill in on the execution.

    - Archaic tools and lack of proper productivity technology and processes result in an insane amount of unruly emails, lost decisions, and lack of clarity across functions of the product development org. It is baffling to me how little this company invests in basic project management and team planning software. Our Jira structure is a giant mess with a huge part of the prod dev org sharing one single Jira project with tens of thousands of tickets (not at all how Jira is supposed to work). Different teams also use Jira in different ways which makes it even less effective. Our Wiki is a joke with thousands of unorganized, duplicate, and abandoned pages. This is such an easy problem to solve compared to all the others this company faces. Will someone WAKE UP and smell the roses already?!

    - Lack of office perks including no food, poor snack choices which never change (and unhealthy ones at that).

    Conseils à la direction

    - Stop trying to crank out hardware products without any regard for whether they have compelling market value or not. Spend more time thinking about and explaining your vision for the company to all of us, if there is one.

    - Staff up teams in the prod dev org so that you have enough resources to build out your product roadmap, or cut down the roadmap. You are going to burn out your entire staff or literally drive us into the grave.

    - Have lower level staff submit goals for middle tier management and work out a system for said management to be accountable to reaching those goals or at least attempting to solve problems in their org.

    - Do a listening tour with all of the teams involved in the prod-dev process.

    - Give us better collaboration and communication tools, and a few more heads to do knowledge management.

    - Implement a better and more transparent performance review process, with safeguards to make sure staff are promoted appropriately when doing the responsibilities of higher roles, to prevent them from leaving to level up.


  10. Utile (1)

    « Great potential but shaky vision »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Product
    Ancien employé - Product
    Point de vue neutre
    Désapprouve le PDG

    J'ai travaillé chez Fitbit en Contrat Permanent

    Avantages

    Smart people, great brand, innovations reach a lot of people

    Inconvénients

    Narrow vision, start and stop product roadmap, lots of employee turnover

    Conseils à la direction

    If you're really a health & wellness company and not just a hardware company you have to invest there


  11. Utile (12)

    « go somewhere else if you have choices »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme - South San Francisco, CA (États-Unis)
    Ancien employé - Employé anonyme - South San Francisco, CA (États-Unis)
    Ne recommande pas
    Point de vue négatif

    J'ai travaillé chez Fitbit en Contrat Permanent (Pendant plus de 3 ans)

    Avantages

    Free trackers and ok compensation.

    Inconvénients

    horrible middle management forces good people to leave.
    managers who don't know what they are doing only cares about budget and headcount so that they can be promoted. Half-million- dollar analytical instrument was bought without proper evaluation and justification. Lying to upper management to get more budget and headcount, while people in the group have no work to do and instruments are idling. Senior people in the group bully on new comer and forced him to leave in 2 weeks. Quite unique experience!

    Conseils à la direction

    too disappointed to say anything.....


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