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      UnityBPO

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      Avis sur UnityBPO

      could be a great workplace but management consistently misses the mark - Avis employé Technical Support UnityBPO

      2,0
      25 avr. 2022
      Technical support
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      - Retention/staffing was always low, so you have to be really bad at your job to get fired - If you get good at your job, you can get a much better one pretty quickly

      Inconvénients

      - Pay is much less than similar jobs, more job duties are rewarded inadequately if at all. - Re-organizations are implemented conceptually, but my work either stayed the same. I never got more support, or got the tools needed to be more efficient. - loyalty is expected but never shown - management thinks it's okay to rescind overtime or doubletime offers with little notice, often while you're already working. (don't spring for a day of daycare to come help out on a stormy day, it'll be a couple hours of double time at best)

      Découvrez plus d’avis sur UnityBPO

      5,0
      18 juil. 2022
      Manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      UnityBPO is very supportive of their employees and even helps out with those that are in school. It's a great place to get your start a career as a tech.

      Inconvénients

      Some contracts are limited with what you're allowed to work on.

      4,0
      23 févr. 2026
      It service desk analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Four 10 hour shifts. Work from home. Easy work if you are IT brained and have CompTIA A+ certifcation or similar experience. Customers/callers are mostly Healthcare professionals and treat you with respect. Rewarding to solve problems for people who appreciate it. If you hit your metrics the supervisors don't micromanage you. Team is super supportive with troubleshooting and communicating during high call volume.

      Inconvénients

      Pay is low for the skills I have. Entry level. Sometimes you take calls from senior citizens having problems with the healthcare app on their smartphones. You need patience for them. High supervisor turnover.

      1
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      Recherches associées: Offres d’emploi chez UnityBPO | Salaires chez UnityBPO | Avantages sociaux chez UnityBPO | Entretiens chez UnityBPO
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