One big fat LIE - Avis employé Employé (anonyme) The Container Store

1,0
26 mai 2017
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Most of the people are great and I've made lifelong friends!

Inconvénients

TCS is too scared to admit they are no longer the store they once were. They still say over and over that they are focused on their employees and the rest of their foundation principles. However, the store has clearly gone in a different direction. Yes, change is hard, but you are now like any other retail store! Stop saying you are still the same Container Store everyone loves. Managers are too afraid to tell customers 'no', but they have no problem telling the employees that they were too lenient with the customers. Open positions aren't made public knowledge, it is all a secret. Suddenly, you have a new manager and no one else was given a chance. Part time employees are asked repeatedly to open their availability, yet they only get one shift a week. Maybe that is fine for the people who don't rely on the job to pay their bills. Store meetings are a joke. The same information is shared at every meeting and somehow TCS Closets is going to make the company all of the money they need. Raises were put on hold and it is hard to hire people, when no one is applying. Overall, TCS has changed and not for the better.

Découvrez plus d’avis sur The Container Store

5,0
12 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great Customer. Customers come in and find the time and energy to be positive making for a great working environment.

Inconvénients

Sometimes product can be inconsistent.

3,0
28 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Inconvénients

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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