Awful and miserable times - Avis employé Employé (anonyme) The Container Store

1,0
28 août 2016
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is decent 40% employee discount (to encourage you to buy the overpriced merchandise so you can rave to customers how well it works)

Inconvénients

What happened to this company over the last two years? This used to be a decent place to work, and now it is a soul sucking and soul crushing miserable hell hole. Hours at store level are cut so ridiculously low that we don't have enough people to help the customers in the store, which leads to very frustrating customers and long lines at the registers. Getting yelled at by customers on the daily is not how I like to spend my working days, but management is not doing much to save the situation. How could they when they spend the majority of the time hiding in their offices and just make up new rules to make life on the sales floor even harder and more miserable. No more raises and no more 401K contribution, yet just last year all the higher ups and managers got to live it up for a week long retreat (all company paid for) in Texas. Thanks I hope my retirement fund tasted nice since you used it to pay for all the fancy food for your 500+ employees last year.

Découvrez plus d’avis sur The Container Store

5,0
12 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great Customer. Customers come in and find the time and energy to be positive making for a great working environment.

Inconvénients

Sometimes product can be inconsistent.

3,0
28 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Inconvénients

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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